TAX rates not being stored

  • Resolved janvdm

    (@janvdm)


    10 years, 2 months ago

    I’m having the folioing issue:

    I just need two tax rates:

    – High rate: 21% (for basic products & shipping)
    – Low rate: 6% (for books)

    In the TAX settings I’ve added the two tax rates. So far so good.
    But when I add all countries to both the tax rates only the first tax rate is being stored. The second one just disappears.
    It seems there is just too much data that needs to be stored…

    I’v tried different browsers, 3 different (clean) wordpress installs on 3 different servers (local apache and two web hosts).

    Same results.

    I’ve made a demo screen capture of the problem:

    https://vandermeijde.net/jigoshop_demo.mp4

    Having a bit of a panic because of a deadline.

    Help would be much appreciated.

    https://www.ads-software.com/plugins/jigoshop/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter janvdm

    (@janvdm)

    Just upgraded to 1.11.7. Still not working.

    Thread Starter janvdm

    (@janvdm)

    Also I am experiencing this issue ass well:

    https://www.ads-software.com/support/topic/tax-rates-setting-all-countries?replies=12

    Hello @janvdm,

    The issue is caused by maximum size of POST data – as it is limited your server might not be able to receive and process all data properly. Unfortunately it is nothing we can fix in any way, sorry!

    Thread Starter janvdm

    (@janvdm)

    Hi Amadeusz,

    Thank you for your reply.

    I have increase the maximum size of POST data in the config.
    I also increased the memory limit, the maximum input time and the max execution time.

    max_execution_time = 300
    max_input_time = 600
    memory_limit = 256M
    post_max_size = 150M

    I verified these settings were running by checking phpinfo.

    But still when I try to store the tax Jigoshop settings I get the same result.

    Are you sure the max post size is the problem?
    In that case, could you maybe send me a copy of a php.ini with settings that work?

    Also, is it not strange that on three seperate hosting environments the settings cannot be stored?

    So is the conclusion that it not possible to use two global tax rates in Jigoshop?

    thnx. Jan

    Thread Starter janvdm

    (@janvdm)

    Heres the system info:

    ### Begin System Info ###

    Multi-site: No

    SITE_URL: https://localhost:8888/wordpress
    HOME_URL: https://localhost:8888/wordpress

    Jigoshop Version: 1.11.7
    WordPress Version: 4.0

    Platform: Apple
    Browser Name: Safari
    Browser Version: 7.0.6
    User Agent String: Mozilla/5.0 (Macintosh; Intel Ma
    c OS X 10_9_4) AppleWebKit/537.7
    8.2 (KHTML, like Gecko) Version/
    7.0.6 Safari/537.78.2

    PHP Version: 5.5.14
    MySQL Version: 5.5.38
    Web Server Info: Apache/2.2.26 (Unix) mod_fastcgi/2.4.6 mod_wsgi/3.4 Python/2.7.6 PHP/5.5.14 mod_ssl/2.2.26 OpenSSL/0.9.8y DAV/2 mod_perl/2.0.8 Perl/v5.18.2

    eAccelerator: Disabled
    APC: Disabled
    OpCache: Disabled

    PHP Memory Limit: 256M
    PHP Post Max Size: 150MB
    PHP Upload Max File Size: 128MB
    Short Open Tag: Enabled
    Allow URL fopen: Enabled

    WP_DEBUG: Disabled

    WP Table Prefix: Length: 3 Status: Acceptable

    Show On Front: posts
    Page On Front: 0
    Page For Posts: 0

    Session: Enabled
    Session Name: PHPSESSID
    Cookie Path: /
    Save Path: /Applications/MAMP/tmp/php
    Use Cookies: On
    Use Only Cookies: On

    WordPress Memory Limit: 64MB
    Max Input Time: 60
    Max Input Vars: 1000
    WP_DEBUG: Off
    DISPLAY ERRORS: N/A
    FSOCKOPEN: Supported

    ACTIVE PLUGINS:

    Jigoshop: 1.11.7

    CURRENT THEME:

    Twenty Fourteen: 1.2

    ### End System Info ###

    For such issue, we’d need access to your site via ftp/admin panel. Please send us link to that topic + login info via [email protected]

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘TAX rates not being stored’ is closed to new replies.