Tax via Avatax calculates but doesn’t save

Hi,
I’m using AvaTax for calculating taxes. My client is going to use the admin dashboard to create some of their orders and send the order totals to via API endpoint for processing. I’m having a problem with getting the taxes to calculate and be available to the API (I’m building a plugin to send these values).
When I click the ‘Recalculate’ button the taxes are generated but the only show on the dashboard edit order screen. When I try to use either the ‘get_taxes’ or ‘get_tax_totals’ method the return empty arrays. What do I need to do to make sure I have some tax information?
Thanks.
Here’s my system report

### WordPress Environment ###

WordPress address (URL): https://tonal.test
Site address (URL): https://tonal.test
WC Version: 3.7.0
REST API Version: ? 1.0.2
Log Directory Writable: ?
WP Version: ? 5.1.3 – There is a newer version of WordPress available (5.2.4)
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: ?
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache/2.4.25 (Debian)
PHP Version: 7.2.16
PHP Post Max Size: 8 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.52.1
OpenSSL/1.0.2r

SUHOSIN Installed: –
MySQL Version: 5.7.25
Max Upload Size: 2 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ? Your server does not have the SoapClient class enabled – some gateway plugins which use SOAP may not work as expected.
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?
Zapier Integration – Active Feeds: ? 1 active Zapier Feed.
Zapier Integration – Cron Tasks: ? 0 pending Zapier cron tasks.
Zapier Feed #1 Name: ? No Order STOCK Zapier
Zapier Feed #1 Webhook URL: ? https://hooks.zapier.com/hooks/catch/4210699/p8fk9m/
Zapier Feed #1 Trigger: ? New Order
Zapier Feed #1 Test Result: ? Successfully sent sample data to https://hooks.zapier.com/hooks/catch/4210699/p8fk9m/.

### Database ###

WC Database Version: 3.7.0
WC Database Prefix: wp_
MaxMind GeoIP Database: ?
Total Database Size: 95.84MB
Database Data Size: 49.85MB
Database Index Size: 45.99MB
wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 1.52MB + Index: 0.36MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 13.52MB + Index: 9.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.08MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.14MB + Index: 0.16MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 9.52MB + Index: 10.09MB + Engine InnoDB
wp_EWD_OTP_Customers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_EWD_OTP_Custom_Fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_EWD_OTP_Fields_Meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_EWD_OTP_Orders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_EWD_OTP_Order_Statuses: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_EWD_OTP_Sales_Reps: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_options: Data: 1.33MB + Index: 0.06MB + Engine InnoDB
wp_pantheon_sessions: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_postmeta: Data: 17.55MB + Index: 22.06MB + Engine InnoDB
wp_posts: Data: 3.52MB + Index: 1.16MB + Engine InnoDB
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.11MB + Index: 0.16MB + Engine InnoDB
wp_term_relationships: Data: 0.11MB + Index: 0.09MB + Engine InnoDB
wp_term_taxonomy: Data: 0.13MB + Index: 0.16MB + Engine InnoDB
wp_usermeta: Data: 1.52MB + Index: 2.03MB + Engine InnoDB
wp_users: Data: 0.08MB + Index: 0.05MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_seo_links: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_yoast_seo_meta: Data: 0.17MB + Index: 0.00MB + Engine InnoDB
_pantheon_heartbeat: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

### Security ###

Secure connection (HTTPS): ?
Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates.
Hide errors from visitors: ?

### Active Plugins (20) ###

Advanced Custom Fields PRO: by Elliot Condon – 5.8.5
Duplicate Post: by Enrico Battocchi – 3.2.3
Google Tag Manager for WordPress: by Thomas Geiger – 1.10.1 – Not tested with the active version of WooCommerce
Members: by Justin Tadlock – 2.2.0
Page Links To: by Mark Jaquith – 3.1.2
Tonal Sales Tool: by – 0.0.1
Advanced Order Export For WooCommerce: by AlgolPlus – 3.0.3
Woo Orders Date Range Filter: by TheWPexperts – 2.0.0
WooCommerce Admin Custom Order Fields: by SkyVerge – 1.12.0 – 1.13.0 is available
WooCommerce AvaTax: by SkyVerge – 1.8.2 – 1.9.0 is available
WooCommerce Direct Checkout: by QuadLayers – 2.2.4 – Not tested with the active version of WooCommerce
WooCommerce Affirm Gateway: by WooCommerce – 1.1.8
WooCommerce Stripe Gateway: by WooCommerce – 4.3.0
WooCommerce Max Quantity: by Isabel Castillo – 1.5.1 – Not tested with the active version of WooCommerce
WooCommerce Smart Coupons: by StoreApps – 4.3.0 – 4.4.0 is available
WooCommerce Zapier Integration: by OM4 – 1.8.2 – 1.9.5 is available – Not tested with the active version of WooCommerce
WooCommerce: by Automattic – 3.7.0 – 3.7.1 is available
WordPress Importer: by wordpressdotorg – 0.6.4
Yoast SEO Premium: by Team Yoast – 11.6
WP Mail SMTP: by WPForms – 1.6.2

### Inactive Plugins (2) ###

Akismet Anti-Spam: by Automattic – 4.1.1
Hello Dolly: by Matt Mullenweg – 1.7.1

### Dropin Plugins (1) ###

maintenance.php: maintenance.php

### Settings ###

API Enabled: ?
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?

### WC Pages ###

Shop base: #14 – /buy/
Cart: #15 – /cart/
Checkout: #16 – /checkout/
My account: #17 – /my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: UnderStrap Child
Version: 0.5.5
Author URL: https://www.holgerkoenemann.de
Child Theme: ?
Parent Theme Name: UnderStrap
Parent Theme Version: 0.9.1 – 0.9.4 is available
Parent Theme Author URL: https://www.holgerkoenemann.de
WooCommerce Support: ?

### Templates ###

Overrides: understrap/woocommerce/cart/cart-empty.php
understrap-child/woocommerce/cart/cart-shipping.php version 3.2.0 is out of date. The core version is 3.6.0
understrap-child/woocommerce/cart/cart-totals.php
understrap-child/woocommerce/cart/cart.php version 3.4.0 is out of date. The core version is 3.7.0
understrap/woocommerce/cart/mini-cart.php version 3.5.1 is out of date. The core version is 3.7.0
understrap-child/woocommerce/cart/proceed-to-checkout-button.php
understrap-child/woocommerce/checkout/form-checkout.php version 2.3.0 is out of date. The core version is 3.5.0
understrap-child/woocommerce/checkout/form-coupon.php
understrap-child/woocommerce/checkout/form-login.php
understrap/woocommerce/checkout/form-pay.php
understrap-child/woocommerce/checkout/form-shipping.php version 3.0.9 is out of date. The core version is 3.6.0
understrap-child/woocommerce/checkout/payment-method.php version 2.3.0 is out of date. The core version is 3.5.0
understrap-child/woocommerce/checkout/payment.php version 3.4.0 is out of date. The core version is 3.5.3
understrap-child/woocommerce/checkout/review-order.php
understrap-child/woocommerce/checkout/thankyou.php version 3.2.0 is out of date. The core version is 3.7.0
understrap-child/woocommerce/content-single-product.php version 3.4.0 is out of date. The core version is 3.6.0
understrap-child/woocommerce/emails/customer-processing-order.php version 2.5.0 is out of date. The core version is 3.7.0
understrap-child/woocommerce/emails/email-footer.php version 2.3.0 is out of date. The core version is 3.7.0
understrap-child/woocommerce/emails/email-header.php
understrap-child/woocommerce/emails/email-styles.php
understrap/woocommerce/global/form-login.php version 3.3.0 is out of date. The core version is 3.6.0
understrap-child/woocommerce/global/quantity-input.php version 3.4.0 is out of date. The core version is 3.6.0
understrap/woocommerce/loop/add-to-cart.php
understrap/woocommerce/loop/orderby.php version 3.3.0 is out of date. The core version is 3.6.0
understrap/woocommerce/myaccount/downloads.php
understrap/woocommerce/myaccount/form-edit-account.php
understrap/woocommerce/myaccount/form-edit-address.php version 3.4.0 is out of date. The core version is 3.6.0
understrap/woocommerce/myaccount/form-login.php version 3.5.1 is out of date. The core version is 3.6.0
understrap/woocommerce/myaccount/form-lost-password.php
understrap/woocommerce/myaccount/form-reset-password.php version 3.5.1 is out of date. The core version is 3.5.5
understrap/woocommerce/myaccount/my-address.php
understrap/woocommerce/myaccount/my-orders.php
understrap/woocommerce/myaccount/navigation.php
understrap/woocommerce/myaccount/orders.php version 3.2.0 is out of date. The core version is 3.7.0
understrap/woocommerce/product-searchform.php
understrap-child/woocommerce/single-product/add-to-cart/simple.php
understrap-child/woocommerce/single-product/add-to-cart/variable.php version 3.4.1 is out of date. The core version is 3.5.5
understrap-child/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php
understrap-child/woocommerce/single-product/meta.php
understrap-child/woocommerce/single-product/price.php
understrap-child/woocommerce/single-product/product-attributes.php
understrap-child/woocommerce/single-product/product-image.php version 3.3.2 is out of date. The core version is 3.5.1
understrap/woocommerce/single-product/rating.php version 3.1.0 is out of date. The core version is 3.6.0
understrap-child/woocommerce/single-product/related.php
understrap-child/woocommerce/single-product/tabs/tabs.php
understrap-child/single-product.php version – is out of date. The core version is 1.6.4

Outdated Templates: ?

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### Action Scheduler ###

Complete: 94
Oldest: 2019-10-09 15:59:42 +0000
Newest: 2019-10-23 21:32:16 +0000

Pending: 0
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In-progress: 0
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Failed: 0
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