Taxes are calculated in Firefox but NOT in Chrome or Edge

Hi,

Greetings! Thanks for reaching out to us.

That should not happen. Please clean your site’s and browsers cache. And check it into a new incognito mode of the browser. After doing all of these it remains the same then please check our landing page and reach us for more. So we can help you more with it.

Best Regards.

I cleaned my browser cache and checked it into a new incognito mode of my browser (Chrome) and I still can’t see tax calculations.

Tax Options screenshot: https://snipboard.io/veBl69.jpg
Store Address screenshot: https://snipboard.io/DoLAOI.jpg

STATUS REPORT

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Complete: 9,453<br>Oldest: 2023-08-18 12:02:44 -0400<br>Newest: 2023-09-04 21:07:10 -0400

Failed: 6<br>Oldest: 2023-08-19 12:32:04 -0400<br>Newest: 2023-09-02 23:22:52 -0400

Pending: 7<br>Oldest: 2023-09-04 21:09:10 -0400<br>Newest: 2023-09-08 20:18:18 -0400 Status report information

Generated at: 2023-09-04 21:07:32 -04:00<br>`

Hi,

The tax is added after filling up the location related fields as you see in here: https://d.pr/i/BrRPKL/xBB8uZuOhk. It’s for non-logged-in users. If you still have the issue, kindly follow the PINNED post and reach our help center for more.

Regards

Dear @bigtinydesigns ,

I hope this message finds you well.

We wanted to follow up on your support ticket regarding the issue of tax displaying on Firefox browser. It appears that there has been no activity or response from your end for an extended period of time, and we have not received any additional information or queries related to this ticket.

In light of this, we regret to inform you that we will be marking this ticket as resolved.

If you encounter any further issues or have any questions in the future, please do not hesitate to reach out to us. We are always here to assist you.

Thank you for choosing our product, and we appreciate your business.

Warm regards