Taxes Database

  • Resolved mrams93

    (@mrams93)


    3 years, 7 months ago

    Dear Team,

    I was creating a report for my client and I discovered that there is a mismatch between the database and woocommerce reports(taxes).

    it’s showing zero taxes in the following tables:
    -wp_wc_order_product_lookup
    -wp_wc_order_tax_lookup
    -wp_postmeta

    while in the front-end report it’s showing the correct tax amount.

    This is only happening for one order and this order contains a used coupon and then later the coupon was deleted. Even if the coupon is deleted, it shouldn’t affect the taxes.

    regards,

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support lionel.a11n

    (@lioneldaniel)

    Hi @mrams93,

    Thank you for sharing this! I haven’t been able to replicate this issue – it has been awhile, but if you are still experiencing the issue can you provide the following so I can file a bug report about this issue?

    1. Exact steps to reproduce the issue on the latest version of WordPress and WooCommerce with no other plugins active and on a default theme
    2. Clear explanation of what you expect to happen instead of the behavior you’re seeing
    3. Your System Status Report from WP Admin → WooCommerce → Status and any screenshots or additional information you think may help

    Once you provide us with more details about the issue we will review it as a potential bug, or provide next steps if we think there may be an error apart from WooCommerce core.

    Thanks for being part of the WooCommerce community!

    Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    Since it’s been a while since we last heard back from you, I’m going to mark this thread resolved.

    Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

    Cheers! ??

Viewing 2 replies - 1 through 2 (of 2 total)
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