Taxes Not Kicking In

  • Resolved mbanta45

    (@mbanta45)


    3 years, 2 months ago

    Hello,

    I’m having an issue with getting my automated taxes to kick in on my WooCommmerce store. I fully set up automated taxes with Jetpack on the WooCommerce setup checklist. I checked “Enable Automated Taxes” in the settings of WooCommerce… Yet the tax never changes when I’m in the checkout section of my site. It always stays at zero.

    What am I missing here? These products ship from California and whenever I put in an address in a different state to ship it to, the taxes still don’t change. Is this a plugin issue or what?

    Any help on this would be greatly appreciated. Thanks in advance!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Sol J. a11n

    (@solstudioim)

    Hi @mbanta45

    Sorry for the delay in getting back to you.

    `I’m having an issue with getting my automated taxes to kick in on my WooCommmerce store. I fully set up automated taxes with Jetpack on the WooCommerce setup checklist. I checked “Enable Automated Taxes” in the settings of WooCommerce… Yet the tax never changes when I’m in the checkout section of my site. It always stays at zero.

    What am I missing here? These products ship from California and whenever I put in an address in a different state to ship it to, the taxes still don’t change. Is this a plugin issue or what?`

    Please note the plugin will only auto-calculate tax for when the shipping is made to the same state as the store base address.

    Please learn more about this on our documentation: Automated Taxes do not appear to be calculating.

    If you need to auto-calculate and collect taxes for different states, you might want to consider WooCommerce AvaTax or TaxJar.

    I trust that points you in the right direction, but if you have more questions, let us know.

    Thread Starter mbanta45

    (@mbanta45)

    @solstudioim Hello. Thanks for the feedback – I’m still not having taxes change for shipping within CA as well. I went through your steps but can’t get anything to work. Any other suggestions?

Viewing 2 replies - 1 through 2 (of 2 total)
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