Taxes now added instead of included

  • Resolved joliemolly

    (@joliemolly)


    1 month, 4 weeks ago

    My store now adds the taxes on checkout although prices are entered including taxes. Products are show incl. taxes on the product pages but on checkout the tax is added. This should not happen!.

    This seems to happen since the last update. Nothing was changed in plugins only updates have been applied.

    How to get the store to use correct prices on checkout ?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello joliemolly,

    Thank you for contacting WooCommerce support.

    It sounds like there may be a configuration issue with your tax settings.
    Are you using any plugin that could affect the Tax settings?

    Could you please share a screenshot of your WooCommerce > Settings > Tax section?
    This will help me understand how your taxes are set up, and I can provide more specific guidance on resolving the issue.

    Looking forward to your response. ??

    Thread Starter joliemolly

    (@joliemolly)

    All,

    Prices are set to be inclusive of taxes, this hasn’t changed since years. No other plugins have been installed or removed.

    I managed to resolve by removing 2 unused tax classes and clear all caches, which triggered pricing to be shown correctly again.

    • This reply was modified 1 month, 4 weeks ago by joliemolly.
Viewing 2 replies - 1 through 2 (of 2 total)
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