Taxonomy Block option not working

  • Hayley

    (@saunders9081)


    2 years, 1 month ago

    I would like to add my own taxonomy filters, but the block settings do not save when I apply my options and resets when I try to save any of the taxonomy options. Why do you have this option if it does not work?

    • This topic was modified 2 years, 1 month ago by Hayley.
Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support angelagrey

    (@angelagrey)

    Hi,

    Thank you for reaching out to us.
    It works on my site, what kind of taxonomy are you trying to add? Are there many terms?

    Best regards.

    Plugin Support angelagrey

    (@angelagrey)

    You mentioned your own taxonomy, did you create using a 3rd plugin?

    Thread Starter Hayley

    (@saunders9081)

    By 3rd plugin, do you mean WooCommerce?
    I would like to filter by the Attributes and Product categories I have created in the Products options.

    Thread Starter Hayley

    (@saunders9081)

    The only way I can get the taxonomy to work is by having ALL of my categories. If I try and select a few of my categories it won’t save my settings. It will also not allow me to apply any of the options further down, like “Show count of items:” or “Show “clear” button:”

    Plugin Support angelagrey

    (@angelagrey)

    I just took a quick check on my site, I can still save the attributes, categories and tags successfully. Please contact me via this email address: [email protected] I’d need to check on your site

    Thread Starter Hayley

    (@saunders9081)

    I will email you. Thank you.

    • This reply was modified 2 years, 1 month ago by Hayley.
    Thread Starter Hayley

    (@saunders9081)

    Hello Angelagrey, did you get my email?

    • This reply was modified 2 years, 1 month ago by Hayley.
    Plugin Support angelagrey

    (@angelagrey)

    Hi,

    Yes, I received your email. I’ll keep you updated via our emails.

Viewing 8 replies - 1 through 8 (of 8 total)
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