Viewing 3 replies - 1 through 3 (of 3 total)
  • Theme Author Iceable

    (@iceable)

    Hi, and thanks for taking the time to leave a review.

    However, I feel like your rating and supporting arguments are a bit unfair, and I’d like to clarify some points:

    – I’d really like to know how you came to say that it is “not responsive”. This theme IS fully responsive, right out-of-the-box; in the sense that the layout adapts automatically to any screen size, from desktop (960px grid) down to tablets and mobile phone screens. Maybe you have a different definition of “responsive”?

    – Like many themes in the repository, it is clearly stated that “Silverclean Lite is the lite version of Silverclean Pro, which comes with many additional features”. Though, this Lite version comes with every necessary features to be a completely useable theme with no need to update to the paid one – and it is already used by a few hundreds of users already.

    Additionally, a support forum is available to help with any question or assistance, even for the lite version users. And did I mention all of this was provided completely free?

    Thread Starter Red1

    (@red1)

    The reason for the “NOT responsive” was because the responsive feature was listed as a “Pro” feature along with a host of other features when I initially downloaded the theme, and as none of the other “Pro” features were available it seems logical that the “responsive” feature was also not available.

    I also do not remember the theme being labelled as “Silverclean Lite” on launch day, just “Silverclean”, but that may be an error on my part.

    Theme Author Iceable

    (@iceable)

    The feature list for the Pro version contains all main features; “Responsive design” is not labelled “(Pro Only)”.

    At the very beginning (even before it was published in the wporg repo), the lite version was indeed labeled just “Silverclean”, but the Pro version was launched even before (this is why “lite” was added to the name to make it clearer).

    Let’s blame it on a slight confusion and misunderstanding.

    It is really unfortunate that you gave a 1 star rating to this theme based on a (too) quick judgement, without even trying it or looking at the documentation and support forums.

Viewing 3 replies - 1 through 3 (of 3 total)
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