Tech support hacked my site

  • When I first used this plugin, it worked well — a bit slow, but good functionality. Then it developed a problem, and I set up a tech support call, and shared my admin password to allow their developer to change some settings. Big mistake! Got a security alert about a month later from Siteground…that’s when I installed Wordfence…and learned this developer was trying to log back in to my site! Since then I developed a bad malware problem that has taken 2 weeks to fix. DO NOT TRUST THIS PLUGIN!

    • This topic was modified 3 years, 12 months ago by rcx. Reason: Removed personal names per request
    • This topic was modified 3 years, 10 months ago by rcx.
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  • Plugin Support File Manager Support

    (@filemanagersupport)

    Hey rcx,

    Thank you for sharing your experience with us.

    We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.

    We Look forward to seeing you again soon.

    Regards,
    Support team

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