Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support CodeWooGeek Support

    (@codewoogeeksupport)

    Hello there,

    Good Day!!

    We’re here to assist you. Could you please provide more information about your query so that we will be in a better position to assist you?

    Let us know.

    Thanks.

    Thread Starter Evgeny

    (@hat99)

    These screenshots are from a regular user account.
    https://ibb.co/PCZPbL6
    https://ibb.co/2khxpJF
    https://ibb.co/x5xDmF1
    https://ibb.co/7v1PBMf
    ———————-
    These screenshots are from the admin account.
    With the same settings.
    https://ibb.co/Kh87Y4b
    https://ibb.co/wr38653
    https://ibb.co/xqNydvC
    ———————-
    The plugin works only for the administrator. For other users, it gives an error and the settings do not work.

    Plugin Support CodeWooGeek Support

    (@codewoogeeksupport)

    Hello there,

    Good Day!!

    Thanks for the detailed screenshots.

    SOMETHING WENT WRONG ERROR

    We have used one layer of security for our ajax requests, which is WP Nonce, but due to the caching mechanism from third party plugins/hosting, this security nonce is also cached, which causes this error “Something Went Wrong,Please try again after some time.” In some cases, setting up a cache timeout in the plugin settings can reduce this kind of issue.

    How to get rid of this error?

    In version 2.0, we added new techniques to avoid the “Something Went Wrong Error”. If your site has encountered such issues, we suggest you try the below steps to get rid of the error.

    1. Go to Admin Dashboard -> Instock Notifier -> Settings -> Troubleshoot Settings Section -> Frontend Subscribe Form Submission via one is WordPress AJAX (default) and the other one is WordPress REST API Route. Try changing that option to WordPress REST API Route and checking it out (purge your cache and check it out).

    2. If the preceding steps are ineffective, try Google reCAPTCHA v3 (Invisible Recaptcha) – you will need a Site key and a Secret Key of v3– for this.( Admin Dashboard-> Instock Notifier-> Settings-> Google reCAPTCHA Settings-> Enable Google reCAPTCHA and select Version-> V3 followed by Site Key and Secret Key (both fields are required for proper operation)

    Let us know.

    Thanks.

    Thread Starter Evgeny

    (@hat99)

    Thanks.
    All perfectly.
    Option #2 helped fix the issue.
    Thanks!

    Thread Starter Evgeny

    (@hat99)

    Thanks.
    All perfectly.
    Option #1 helped fix the issue.
    Thanks!

    • This reply was modified 2 years, 9 months ago by Evgeny.
    • This reply was modified 2 years, 9 months ago by Evgeny.
    Plugin Support CodeWooGeek Support

    (@codewoogeeksupport)

    Hello there,

    Great! Thanks for letting us know.

    If you feel our support / plugin is helpful, please rate our plugin on WordPress. We really appreciate your time and your valuable review.

    https://www.ads-software.com/support/plugin/back-in-stock-notifier-for-woocommerce/reviews/#new-post

    Have a cheerful day!!

    Thanks.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘tell me why it doesn’t work.’ is closed to new replies.