Template fetching issue

  • Resolved hashimsamnan

    (@hashimsamnan)


    2 months ago

    Hi after the latest update Template fetching issue.only few templates showing

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support ashlyjohny

    (@ashlyjohny)

    Hello @hashimsamnan ,
    Could you please confirm if the templates you’re trying to sync are text-based? The current version of the WC Messaging Plugin supports syncing only text templates. Templates that include images, PDFs, or other file attachments are not supported at this time. These types of templates may be available in a future update.

    Kindly check if the templates on the Meta dashboard are text-only. If they include attachments, they will not appear in the WC Messaging Plugin. Let us know if the issue persists. Thank you!

    Thread Starter hashimsamnan

    (@hashimsamnan)

    its only text messages.Templates that include images, PDFs, or other file attachments are not included.i roll back to previous version and now everything working

    Thread Starter hashimsamnan

    (@hashimsamnan)

    Hi,Any Update?

    Plugin Support ashlyjohny

    (@ashlyjohny)

    Hello @hashimsamnan ,

    We have released version 1.3.1 of WC Messaging. Could you please check if the issue persists?

    Thank you!

    Thread Starter hashimsamnan

    (@hashimsamnan)

    Solved.Thanks

    • This reply was modified 1 month, 4 weeks ago by hashimsamnan.
Viewing 5 replies - 1 through 5 (of 5 total)
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