• Resolved jianping cheng

    (@chengjianping)


    Hello, when I add your templates, some of them can be edited, but sometimes they cannot be imported into Elemento. What’s going on? Even if my other plug-ins are disabled, it doesn’t work. When I add a single product template and create a blank template, I can’t jump to edit it in Elemento. What’s going on?

    The page I need help with: [log in to see the link]

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  • Hi jianping cheng,
    Thanks for reaching out to us.

    I found your ticket in our help desk portal and have already responded there. Let’s continue our conversation via the support ticket to quicken our contact and ensure the best possible service.

    I appreciate your cooperation. We look forward to helping you further.

    Regards
    Ikbal

    Thread Starter jianping cheng

    (@chengjianping)

    Okay, thank you very much for your help

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Template imported’ is closed to new replies.