Template is changing

  • Resolved ocean75

    (@ocean75)


    2 years, 9 months ago

    Hi

    Within Kadence I have set this text to go to a new customer registration:

    Thank you for register, your username is: {customer_username}

    Password is generated: {user_pass}

    You now have access to your user account.

    But the email the customer is receiving looks like this:

    Thank you for register, your username is: {customer_username}

    Click here to set your new password.

    You now have access to your user account.

    Why is this happening?

    • This topic was modified 2 years, 9 months ago by ocean75.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter ocean75

    (@ocean75)

    Hi

    Problem is that Woo and themes is not updated towards each other, therefore language updates are failing.

    I had to find the templates via FTP or Plesk, or another wordpress file managing tool to edit.

    Find the Kadence plugin folder
    Templates
    Woo
    Emails

    Open the customer new account template and edit the text to your language.

    There is also text issues inside the theme, so had to find the missing translated text inside the theme folder and translate directly there.

    So hoping new correct translations is coming in the next updates on themes and Woo.

    I see in your initial post that the difference betweeen the two emails is in the text about the password: You are trying to give the customer their password, but he gets a link to set his password instead.

    This is because there has been a change in WooCommerce 6.0 and passwords are not sent anymore.

    Seee: https://www.ads-software.com/support/topic/password-not-shown-in-new-account-created-email/

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Template is changing’ is closed to new replies.

Tags