Template not found- though they exist in the correct path

  • Resolved pmco

    (@pmco)


    9 years, 2 months ago

    Hi,

    Every time i click on the icons, it says template not found. Like this:

    Template not found! Check if the following file exists:
    /home/content/p3pnexwpnas07_data02/06/2560706/html/wp-content/plugins/woocommerce-pdf-invoices-packing-slips/templates/pdf/Simple/packing-slip.php

    When I check that directory, it is there.

    The plugin works fine in our current site but we are moving that site to a new server and new design. It is in this new site that it is refusing to work though all other configurations are exactly the same.

    https://www.ads-software.com/plugins/woocommerce-pdf-invoices-packing-slips/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Ewout

    (@pomegranate)

    You probably have an old version of the template settings saved, which had absolute paths stored (this was fixed about a year ago though).
    Try resaving the template settings on both sites, that should fix it (make sure the simple template is selected!)

    Thread Starter pmco

    (@pmco)

    Hi, thanks for the quick reply.

    Following your advice, under status, I had to uncheck “use old tmp folder”…switched some other settings on and off and it worked perfectly after that!

Viewing 2 replies - 1 through 2 (of 2 total)
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