• Resolved lbronk06

    (@lbronk06)


    What’s the template tag for donor phone to populate that info in an admin email? I just upgraded my form to the Visual Form Builder and am using the basic Donor Phone input field – nothing custom or anything. I’ve checked out documentation and feel like I might just be missing it.

    Hoping someone can help me out here, I’ve tried every tag I could think of and haven’t figured out the right one yet.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Robin Joshua Del Mundo

    (@robindelmundo)

    Hi @lbronk06,

    I’m glad you reached out because I know exactly how to help you with that situation.

    Currently, there is no tag for the donor phone that can be used like the normal email tags. However, there’s a feature request for what you’re asking about: https://feedback.givewp.com/feature-requests/p/email-tag-for-donor-phone.

    We are actively tracking user feedback to understand further the needs you all have. You can use the link to check in for updates or to provide additional details of your own. I would encourage you to comment on that post about the impact this would have on your organization. Information like that is always helpful for our teams to see. I’ve also linked your ticket internally, so if this feature request is developed, we can reach out to update you.

    Give the post above a look, and let me know if there are any additional details you would like me to add. I want to ensure your need is as accurately reflected as possible, and I’m happy to include an internal note to our teams with any specific information you would like them to have.

    For now, you can use this email tag?{meta_donation__give_payment_donor_phone}. Notice that there are two underscores after the word “donation”.

    This email tag is created using our meta email tags feature, which you can read more about in here —?https://givewp.com/documentation/core/settings/emails/meta-email-tags/.

    Please let me know if you have further questions.

    I’m always happy to help!

    Plugin Support Robin Joshua Del Mundo

    (@robindelmundo)

    Hi?@lbronk06,

    I haven’t heard back from you, so I’m going to mark this as resolved.

    If you still need assistance with this specific issue, please reply in here and I’ll jump back in to assist.

    Thank you for choosing GiveWP!

    Have a lovely day!

Viewing 2 replies - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.