templates won't load

Thank you for your post.

It sounds like some database field is missing. Can you go to Newsletters > Configuration and click “Check/optimize database tables” on the right-hand side?

Can you also turn on debugging there on the right-hand side and save the settings and try again to see if you encouter any errors?

I look forward to your response.

Hi

I think the only error there is refers to the Newsletters – Events Manager plug-in.
the same name as their class will not be constructors in a future version of PHP; newsletters_eventsmanager has a deprecated constructor in /wp-content/plugins/newsletters-eventsmanager/eventsmanager.php on line 33 Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; newsletters_ga has a deprecated constructor in /wp-content/plugins/newsletters-ga/ga.php on line 33 Deprecated: Methods with the same name as their class will not be constructors in a future version of PHP; WP_Import has a deprecated constructor in /wp-content/plugins/wordpress-importer/wordpress-importer.php on line 38

I click “Check/optimize database tables but the problems remains.

Thank you for your response.

I see that you have Newsletters – Google Analytics extension installed. We received some complaints regarding this. Which version do you have of this extension?

Can you please deactivate the Newsletters – Google Analytics extension temporarily to see if saving a draft and loading preview works then?

I look forward to your response.

Thank you for your response.
I have Newsletters – Google Analytics Versie: 1.2

That seems to work. Only the template background image/colors won’t load.

It happens with a template from the newsletter and with the one I made myself.

I’m creating a ticket now and a account on the website.

Thank you for your response.

Great, I’ll await your ticket and investigate and post a reply.

Thanks!
Support Ticket Opened

I hope you are doing well.

Was this problem with the template resolved in our help desk?

I look forward to your response.

Not realy, we just disabled the Google Analytics extension.

But as it is 2 months ago maybe the Google Analytics extension has a update so that it works now.

@contrid I’ve deleted your offer to login to your user’s site. I’m am 100% sure you mean well but please never ask for credentials on these forums.

https://make.www.ads-software.com/support/handbook/forum-welcome/#the-bad-stuff

Now for the why: The internet is a wonderful place full of very nice people and a few very bad ones. I’m sure everyone here is very nice however, by giving some ones keys to your house you are trusting they wont steal anything. Likewise the person who takes the keys is now responsible for the house FOREVER.

If something was to go wrong, then you the author may well legally become liable for damages, which they would not normally have been as their software is provided without warranty.

Please be aware that repeatedly asking for credentials will result in us asking you to repeatedly stop before escalating up to the plugins team.