I have these errors. Please help:(

  • Resolved jorge07

    (@jorge07)


    3 weeks, 2 days ago

    [Spanish]
    Hola, que tal? No puedo editar todo esos fallos. He mirado todas las opciones mil veces. Me podeis ayudar porfavor por si se me esta pasando algo? La pagina de registro/login no me deja editarla, cada vez que le doy a editar una de esas paginas me aparece que ya estoy conectado y no puedo editar lo que me interesa. Si cierro sesion obviamente no me da la opcion a editarla. Y aparecen un monton de textos solapados con otros elementos. En el creador de cursos cuando creo un ejercicio y le pongo una explicacion de la respuesta correcta y guardo, no hace este efecto. No se guardan la explicaciones. He una captura he marcado con azul un zona de un menu, se ve solapado y no me deja editar eso. Si lo quiero quitar como lo quito esta parte lila? Ayuda porfavor, llevo 2 semanas rompiendome la cabeza solo con esto.

    Y como puedo duplicar un curso?

    [English]
    Hello, how are you? I can’t edit all these errors. I’ve looked at all the options a thousand times. Can you help me please in case I’m missing something? The registration/login page doesn’t let me edit it, every time I click to edit one of those pages it shows me that I’m already connected and I can’t edit what I’m interested in. If I close the session, obviously it doesn’t give me the option to edit it. And a lot of texts appear overlapped with other elements. In the course creator, when I create an exercise and put an explanation of the correct answer and save, it doesn’t have this effect. The explanations aren’t saved. In a screenshot, I’ve marked an area of ??a menu in blue, it looks overlapped and it doesn’t let me edit it. If I want to remove it, how do I remove this purple part? Please help, I’ve been racking my brain for 2 weeks just over this.

    And how can I duplicate a course?

    I’m attaching the link to a Google Drive folder with the screenshots. I’ve tried to upload it in this post but they don’t load.


    https://drive.google.com/drive/folders/17S1pP1y1sxMXIdlfF9TPJqKwEuo_Nx-c?usp=drive_link

    • This topic was modified 3 weeks, 2 days ago by jorge07. Reason: Las capturas que habia adjuntado no se ven. He adjuntado un enlace a un carpeta con las capturas
    • This topic was modified 3 weeks, 2 days ago by jorge07.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi @jorge07 ,

    It looks like the Google Drive link you shared is set to restricted access, so we can’t view the screenshots at the moment. Could you please adjust the sharing settings to anyone, or alternatively, you can upload the images to a public image hosting site (https://www.imgbb.com) and share the link here? That way, we can review the visuals and provide you with a more targeted solution.

    Looking forward to helping you sort this out!

    Best regards,
    Maizul,
    Tech Support

    Thread Starter jorge07

    (@jorge07)

    [Spanish]
    Hola @maizul , perdona no me di cuenta. Ya deberias tener acceso a traves del enlace. Aun no he podido solucionar nada. Agradeceria vuestra ayuda.

    Gracias!

    [English]
    Hi @maizul, sorry I didn’t notice. You should already have access through the link. I haven’t been able to solve anything yet. I would appreciate your help.

    Thanks!

    https://drive.google.com/drive/folders/17S1pP1y1sxMXIdlfF9TPJqKwEuo_Nx-c?usp=drive_link

    Maizul

    (@maizul)

    Hey @jorge07 ,

    Thank you for providing the details and screenshots—I understand how frustrating these issues must be! Let’s go through each one:

    1. Editing the Registration/Login Page:
      The Tutor LMS default registration page can’t be directly edited with Elementor. However, you can customize it by overriding the registration page template. For guidance, you can refer to this documentation. Alternatively, if you just need to apply CSS changes, you can open the registration page in incognito mode and edit CSS from Appearance > Customize > Additional CSS.
    2. Overlapping Text in Header/Menu:
      For this, you’ll need to adjust the header content directly in the PHP file, located here:
       /wp-content/themes/tutorstarter/inc/Traits/Header_Components.php

    Make sure to add line breaks and organize content carefully to prevent overlapping text on the frontend.

    1. Quiz Explanation Not Saving:
      To help with this, could you please check if any error messages appear when saving the quiz? If you’re using a caching plugin, try disabling it temporarily to see if that resolves the issue. If an error log is available, it would also help us diagnose further.

    Let me know if this clarifies things, or if there’s anything specific you’d like to explore further!

    Best regards,
    Maizul,
    Tech Support

    Thread Starter jorge07

    (@jorge07)

    [Spanish]
    Hola @maizul , gracias por responder! No se como hacerlo:( Me podrias ayudar de alguna forma?
    He intentado entrando en Apariencia>Personalizar>Additional CSS pero no se como hacerlo. Tambien he probado en incognito y me sigue apareciendo que ya estoy conectado y no el formulario de registro o inicio de sesion para poder editarlo. Cuando guardo el ejercicio o el curso despues de a?adir la explicacion no sale ningun error.

    [English]
    Hi @maizul, thanks for answering! I don’t know how to do it ?? Could you help me in any way?
    I tried going to Appearance>Customize>Additional CSS but I don’t know how to do it. I’ve also tried incognito and it still shows me that I’m already logged in and not the registration or login form so I can edit it. When I save the exercise or course after adding the explanation, no error appears.

Viewing 4 replies - 1 through 4 (of 4 total)
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