TeraWallet incompatible with WooCommerce Square

  • I recently updated the WooCommerce Square plugin in my staging environment from version 4.0 to the newest version, 4.4.0. Since this update, credit card payment processing is failing on the VerifyBuyer step of payment processing. To troubleshoot, I deactivated all plugins on my WooCommerce site and set the theme of the site to the default Storefront. I reactivated WooCommerce and the WooCommerce Square plugin as well as ensured that WooCommerce, WordPress and WooCommerce Square were fully updated. In testing against the Square sandbox environment, credit card processing succeeded. I then added each plugin back in, testing whether credit card processing would succeed or fail. All plugins work with the newer version of the WooCoomerce Square plugin except for TeraWallet. I tried multiple versions of WooCommerce Square plugin (4.1, 4.2, 4.3, 4.4) and multiple versions of the TeraWallet plugin (1.4.10, 1.4.9, 1.4.8, 1.4.5, 1.4.0, 1.3.15, etc.) and each was incompatible.

    Right now I am stuck not updating WooCommerce square to any version higher than 4.0 because it will cause payment processing to fail with any version of TeraWallet. Both of these plugins are business critical so a resolution is much needed.

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  • Thread Starter lbourgeois90

    (@lbourgeois90)

    Is there any support available for the above? This is still an ongoing issue. I have reached out to WooCommerce Square who provided support and concluded that it was not anything that they could solve on their end as the plugin works as expected until TeraWallet is activated.

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