Terrible Aftercare & Plugin Support (Do not buy this)

  • I bought this plugin for a new website I am building, and it simply does not work. I’m using with Elementor and I spoke with the customer service people there as HasThemes. They said they would fix, then after ignoring my emails for a while, they came back to me asking what the problem was – I had already explained twice and sent a video! They are now not replying. They have taken our money and don’t care. Do not use HasThemes! This is the worst service I have experienced from any company.

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  • Plugin Author HasThemes

    (@hasthemes)

    Hi @newstyleprint

    Thank you for sharing your feedback.

    We are deeply sorry to hear about the bad experience you had with the support team.

    Please accept our sincere apologies. It was never our intention to put you through all those hassles ??

    Would you be so kind enough as to give us an opportunity to take a look into this matter, so we can make it right? All we are asking for is a chance to ensure that you have a positive experience with our company.

    We’ll eagerly await your valuable response.

    Thanks!

Viewing 1 replies (of 1 total)
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