• I’ve been using this pluggin for months on several websites. They now removed features that used to be free and made them premium, like CSS. I have many clients complaining about their broken sites now, thank you very much for that.

    This is bad attitude and I won’t be buying the full plugin just because of that.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Shea Bunge

    (@bungeshea)

    We haven’t removed anything from the free plugin. Code Snippets Pro includes features that were never present in free, and when it was released we actually added features to the free plugin, such as the content snippet type and additional shortcodes.

    We’re committed to ensure that the free version of Code Snippets remains under active development, and will only get better over time, never removing existing features or functionality.

    I’m sorry to say, but if your clients’ sites are breaking then it’s not the fault of any updates to this plugin of that nature.

    Shea has ALWAYS gone above and beyond to serve his free plugin users. I shake my head in disbelief when users complain about the plugin when it’s actually their code that’s at fault. Nevertheless, Shea always graciously debugs their bad code when he’s under no obligation to do so. I know of no other developer who would do this.

    I wish people in this forum would be a little bit more humble about their own coding ability and a little more appreciative of what service they get from Shea.

    Hear! Hear! The terrible attitude seems to be purely from the users of this plugin if this forum is anything to go by. Often after Shea has gone above and beyond to help someone who’s rude, they don’t even follow up or say thanks. From one developer to another, I’d like to know how you deal with the frustration that would undoubtedly cause me.

    This plugin is fantastic, I just wish your user base would appreciate it and you more.

    I don’t understand this. Please could this be clarified. I’ve previously used Code Snippets extensively. Just installed in on a fresh site and it wants me to upgrade to pro to add css snippets. CSS snippets was previously included for free., it now isn’t. The plugin author seems to be saying otherwise. What is going on?

    For me CSS is a greyed out option whereas previously it was simply usable.

    Was about to leave a review (this is not an awful attitude imo) but feel I now need clarification. Do I need to upgrade to pro for CSS snippets? And will I experience what OP has experiences when upgrading older sites. How come plugin author is saying nothing has changed when it clearly has?

    Plugin Author Shea Bunge

    (@bungeshea)

    @conradish, apologies, I didn’t see this post earlier. In general, it’s best to make a new thread with questions instead of commenting on an existing one or a review to make sure I see it.

    CSS as a snippet type never existed in Code Snippets until they were added to Code Snippets Pro in version 3.0.0.

    Previously, you could add CSS to your site by adding a PHP (Functions) snippet with the following boilerplate code:

    add_action( 'wp_head', function () { ?>
    <style>
    
    <!-- css code goes here -->
    
    </style>
    <?php } );

    Nothing has changed in that respect at all. The same method that was used in Code Snippets v2 and earlier continues to work in all versions of the plugin, and always will in the future.

    We are only interested in adding new features for users of both the free version and Code Snippets and Code Snippets Pro, not taking away existing features.

    Plugin Contributor Verdi Heinz

    (@ver3)

    Hi @outlanders I hope you are well and by now you’ve noticed we actually did not remove any feature from free. In fact we’re adding quite a lot of new things to it. If you’ve now seen this with your own eyes, please do reconsider your review. To a small team like ours it actually makes a big difference.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Terrible Attitude’ is closed to new replies.