Hello ents2 !
Thanks for taking the time to share your detailed review. We truly appreciate your feedback, as it helps us refine and improve Directorist. We’re genuinely sorry to hear about the difficulties you’ve encountered, and we completely understand how frustrating this must be for you.
The recent Version 8 update was a major overhaul aimed at enhancing performance, scalability, and long-term stability. While we acknowledge that some users faced initial challenges, we have been actively working on optimizations, and Directorist is now in a much more stable position. Your feedback is crucial in helping us achieve a smoother and more user-friendly experience, and we remain committed to continuous improvements.
We’d like to clarify and provide solutions to the issues you’ve mentioned:
- Users can’t create or edit listings – This functionality has been tested extensively and should work as expected. If you’re still facing issues, please submit a support ticket with specific details so we can investigate further.
- Descriptions within listings not displaying – Our tests confirm that descriptions are functioning properly. This could be a configuration issue. We’d be happy to assist if you could share more details via support.
- Incorrect expiry dates on listings – We have identified the issue, which was related to pricing plans. A fix is scheduled for release tomorrow.
- Automatic renewal emails not working – This has been identified and is being addressed in an upcoming update.
- Filter search not working with apostrophes – We’re aware of this and have already implemented a fix in the upcoming version.
- Search options not functioning properly after v8 – The new AJAX-based search is designed for better performance. If you’re facing inconsistencies, we recommend submitting a support ticket so we can check your configuration.
- Two search buttons appearing on mobile – This issue is unexpected. A screenshot would help us understand and resolve it quickly.
- Not all member listings displaying – Listings should be visible based on your settings. If some are missing, please report them via support so we can investigate.
- Featured listings not appearing first – The order of featured listings depends on pricing plan configurations. Please verify your plan settings to ensure they’re prioritized correctly.
- Issues with ‘Member’ and ‘Featured’ options – Could you provide more details on what specifically isn’t working? This will help us diagnose and resolve the issue effectively.
- Login redirection issue – We are aware of this and actively working on a fix, which will be included in the next update.
- Category and sub-category listings not displaying correctly – Listings appear on their respective category and sub-category pages. If something is missing, please let us know so we can check your setup.
- Location-based search not functioning as expected – Directorist offers two types of location-based searches: one based on listing taxonomy (static) and one based on geolocation (dynamic). If results aren’t appearing as expected, you might need to adjust your settings via Directory Listings > Directory Builder > Search Form Location to use Listing Location instead of Geolocation.
We recognize that stability and reliability are critical for our users. In 2025, our top priority is to further enhance Directorist’s performance, address user concerns more swiftly, and provide an improved support experience. Over the coming months, expect significant refinements and updates that will elevate the overall functionality of the platform.
We want to ensure that every issue you’ve faced is addressed promptly. Please submit a support ticket with specific details, and our team will prioritize resolving them as quickly as possible.
We truly appreciate your patience and your valuable insights. Directorist is built for users like you, and we remain fully committed to delivering the best possible directory experience.
Kind Regards.
