Terrible product

  • Resolved tomoswald1234

    (@tomoswald1234)


    8 years, 1 month ago

    Wok up this morning to find the product had managed to change from 1 post 8 hours to 1 post every minute. 4 hours non stop posting onto our facebook page and twitter accounts causing god knows what damage to our follower base

    Couldn’t stop it by pressing the stop sharing button so had to deactivate and delete the plugin before it would stop doing it

    Reinstalled it and it now no longer connects to twitter

    Would highly recommend not using this product, and definitely do not pay for the pro package

Viewing 11 replies - 1 through 11 (of 11 total)
  • Thread Starter tomoswald1234

    (@tomoswald1234)

    Also has now also won’t show images

    Plugin Contributor Hardeep Asrani

    (@hardeepasrani)

    Hi Tom,

    We understand your frustration but would you mind giving us more details about this issue? It could also be an issue with your server or a conflict with another plugin. Whatever it is, we can’t help you without more information about this issue.

    Can you please tell us what happened and if any error messages appear in your log? If yes then what were those messages?

    Thank you. ??

    Thread Starter tomoswald1234

    (@tomoswald1234)

    Hi Hardeep, no there was no error messages in the log, we had added no new plugins or changed any server configuration. The plugin just literally suddenlt started posting non stop every single minute. We have uninstalled/deleted a few times and reinstalled and it now appears to be workng and connecting to twitter. How long this lasts for… Who knows..?

    Thread Starter tomoswald1234

    (@tomoswald1234)

    Another issue that has now come up since the reinstall is the post time changes every time you view the manage queue page

    Thread Starter tomoswald1234

    (@tomoswald1234)

    page queue

    Plugin Contributor Hardeep Asrani

    (@hardeepasrani)

    Could you send us your System Info report so we could check if everything is right? And please take this out from www.ads-software.com forum as it’s only for the Free version of our plugin. Because you’re a Pro customer, you can contact us directly using https://revive.social/support/

    Thank you. ??

    Thread Starter tomoswald1234

    (@tomoswald1234)

    I have contacted you through that link but as yet have not had a reply. Please give me an address to send the system info report too.

    When(if) it is resolved I will remove this thread

    Plugin Contributor Hardeep Asrani

    (@hardeepasrani)

    I don’t see your email there so probably it’s caught by spam, so can you send it back to [email protected] directly?

    And removing the thread isn’t the issue. Happy customers are more important than online threads. ??

    Thread Starter tomoswald1234

    (@tomoswald1234)

    Good to know, that is all sent to that email. Please let me know if you do not receive it

    Plugin Contributor Hardeep Asrani

    (@hardeepasrani)

    Got it. We’re looking into it and will get back to you. ??

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    As this is for the pro product and it’s being sorted out on the author’s site, I’m closing this topic.

    Pro versions are not supported in these volunteer forums.

Viewing 11 replies - 1 through 11 (of 11 total)
  • The topic ‘Terrible product’ is closed to new replies.