Terrible support. Breaks AMP compatibility pages.

??Hi,

I’m sorry to hear about the difficulties you are facing, and it’s quite strange to hear about AMP issues.

Squirrly SEO is actually fully compatible with AMP as we mention on this FAQ. Would you mind giving us some more details about the issue you are facing?

As for the support, you don’t need to login to submit a support form, and we ALWAYS respond to our customers and never leave them with an issue unresolved. So do make sure to contact us and we’ll 100% help you get it sorted out.

Thanks for your reply.
But, let’s see…
1) After logging in ate https://cloud.squirrly.co/login
2) And selecting “Quick Support Form“
3) I go to https://customer.digitalpackglobal.com/form/support_form
4) But I am not logged in anymore… (see https://tppr.me/HrVj3K)
5) Anyway I still fill the form, answer the questions (including having to disable ALL my plugins before anything else and the “which section of the product is causing problems” that don’t show my problem and don’t have “other” option), I choose ”?SEO Settings”, then I enter my URL and I describe my (amp) problem;
6) Then I entered my email webmaster(at)barrazine.com.br, and I have done this 2 or 3 times, with no answer.
So, if you could find those emails, and answer them, I will be glad to leave another review here.
Thanks.

Thank you for the details!

Indeed, on the form page you have the Log In option, however, it’s not required to be logged in. The option is there strictly to help you navigate to your account, as there are multiple ways of getting to the form page.

As for the emails, I can confirm that we received 2 of them on March 24, with the same message. We responded only to the first one, on the very same day, but we didn’t receive any replies. Please check this screenshot.

I’ve also resend our response. Do make sure to check the spam folder as well in case you can’t see it.