Terrible support (Elementor Pro)

  • tyronty

    (@tyronty)


    3 years ago

    For the design layout itself, it is alright. But they keep changing things around and support is virtually 0. Support does not help and is not very knowledgeable. Encounter some bugs like adding products (query) with Elementor Pro.

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  • Elementor

    (@davidr90)

    Hello @tyronty,
    I’m Miroslav, a Team Leader from Elementor’s Customer Experience. I want to apologize for the experience you had with us, and to thank you for sharing it. We strive to provide the best customer experience possible, but we are only human and we all make mistakes. And with each new release we are becoming better and better. We would like to hear your story and see what we could do better, so please write to our Customer Service Quality team [email protected] and I’ll make sure they are aware of your situation. We do value your feedback!

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