Terrible support, they don’t care

What a shame, I have been using the Timely All In One Events calendar for 10 years, almost since it’s beginning. Back then support answered you immediately and helped out with many queries and suggestions. You could stay that us early users helped them develop the product. I was rewarded with full access to all the features. It became one of the main features of my website, I put 100’s of hours into creating events (all third party), I could allow people to post there events on my site. Then after a few years, without warning, they removed my access. I contacted support, at least they answered, but they said they had developed a new product, they were still running the old product but I’d have to pay again for it. I had to streamline functionality and purchase the the pasteboard add-on, but my hours and hours of work were’t lost and the calendar continued to be a major feature on my site. Now, without warning, they have removed access to my old version of the plugin and forced me to download the new one. It is useless, it doesn’t have half the feature and the content editor is only available with an upgrade. Prior to being told I had to install the new version, they told me they had migrated all of my events, which are repeated year on year so all I needed to do was change the dates. They didn’t, they only migrated seven events, 100’s of hours of work lost. They won’t reply to my requests for help, they are not interested. I have lost one of the main sources of income for my site. It’s such a shame, it was such a good product and they used to have good support. Now they are only interested in chasing the corporate bucks. These sort of companies shouldn’t be allowed to advertise on wordpress.