**PLEASE READ BEFORE YOU BEGIN**

On Tuesday, September 1st at 11:50am GMT, we became aware of a vulnerability within our plugin that affected users using the free File Manager versions 6.0 to 6.8 and File Manager Pro versions 7.6 to 7.8. The File Manager plugin was immediately patched and updated within the hour on September 1st at 12:46pm GMT.

We ask that you confirm if your website has the impacted versions. If so, please update to the latest version of File Manager. For instructions on updating, please see this documentation.

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Hey File Manager Community, thanks for stopping by!

Unfortunately, we’re not always extremely active on these support forums. We prioritize our pro customers for customized support, learn more, and sign up today!

If you are not a pro customer, please visit our Support Center to find the answers to some common questions and documentation.

Below are some options for you to follow to get some assistance.

File Manager Support Center

In here, you will find documentation to help you in the following areas:

1. Getting Started
2. Account Management
3. Functionality
4. Shortcodes
5. Integrations

Review the Support Forums

We’re confident that if the File Manager Support Center documentation did not help you, that you may find the answer you’re looking for here!

Found a Bug? Use GitHub (coming soon!)

If you discovered a bug in our software, the best place to report it is on GitHub. This is where our File Manager developers are active. They will review your bug report and triage, so please share as much information as you can – this increases the speed we resolve them!

See the GitHub Repo here: (coming soon!)

*PRO SUPPORT FEATURES*

At File Manager, we differentiate between free and pro support. In addition to awesome new features and ad-ons, we provide pro level support.

This means you can send us an email about anything and we will get back to you within 24 hours, or faster!

Sign up for File Manager Pro today!

• This topic was modified 4 years, 6 months ago by mndpsingh287.
• This topic was modified 4 years, 6 months ago by mndpsingh287.
• This topic was modified 4 years, 6 months ago by mndpsingh287.
• This topic was modified 4 years, 6 months ago by mndpsingh287.
• This topic was modified 4 years, 6 months ago by mndpsingh287.
• This topic was modified 4 years, 6 months ago by mndpsingh287.
• This topic was modified 4 years, 6 months ago by mndpsingh287.
• This topic was modified 4 years, 6 months ago by mndpsingh287.
• This topic was modified 4 years, 6 months ago by mndpsingh287.
• This topic was modified 4 years, 6 months ago by mndpsingh287.