Test account not receiving notifications

  • This plugin is unreliable. My test account, which did receive the confirmation email and appears under “Audiences,” hasn’t gotten a single email since then despite a couple of new posts being published.

    Uninstalling now.

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  • Hello,

    Email Deliverability depends on various factors like domain, email server reputation and content etc. The plugin is a software that generates and tells the server to send emails so there may be several other reasons that cause the emails to fail to reach the recipient in between.

    Since you said the confirmation email is sent successfully, it is most likely a deliverability issue due to the configuration or server reputation. Can you please let us know if the From Email address you are using matches with the domain?

    Please take a look at this article to know the reasons why you haven’t received emails.

    We’ll be looking forward to help.

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