Test email failed host timed out

  • Resolved icecreamjelly

    (@icecreamjelly)


    6 months, 1 week ago

    Hi,

    I tried sending a test email to myself with this plugin and there is a notice that says “If there is a problem, Post SMTP will give up after 60 seconds.” After 60 seconds, it said “[host name] has timed out”. I took the connectivity test and this is the result: https://snipboard.io/RY0Nly.jpg

    I have no idea what it means, however, I still get default emails from wordress such as the ones that tell me there is an issue with my site and emails not sending.

    Thanks

Viewing 1 replies (of 1 total)
  • Plugin Support M Aqib Khan

    (@aqibkhan9)

    Hello @icecreamjelly

    Hope you are doing well.

    Thank you so much for reaching out. We noticed you are using the “Other SMTP” socket from the connectivity report. The error message indicates that your mail server is refusing the SMTP connection on your site. The issue likely originates from the hosting provider’s end. I recommend reaching out to their support team for a more detailed understanding.?

    Keep us updated on what you hear back from the host’s support.

    Thanks and regards,
    Support Team – WP Experts

Viewing 1 replies (of 1 total)
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