Test email is not sending

  • Resolved zcoder

    (@zcoder)


    1 month, 4 weeks ago

    Hi. When I try to send a test email nothing happens. The button just keeps showing the thinking icon when i hover over it with the mouse. Any ideas?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Aamir

    (@aamiribsf)

    Hello @zcoder,

    Thank you for reaching out. The issue with the test email button not working could be caused by a conflict with your theme or other plugins.

    Here are a few general debugging steps you can try:

    1. Theme Conflict: To check if this is the issue, you can temporarily switch to a default theme like Twenty Twenty-One to see if the problem persists.
    2. Plugin Conflict: Other plugins, particularly those related to emails, caching, or performance optimization, might be causing the issue. To debug:
      • Deactivate all plugins except WooCommerce and Cart Abandonment Recovery.
      • Test if the issue still occurs. If the button works, reactivate plugins one by one to identify the conflicting plugin.

    Let me know if you need further assistance!

    Plugin Support Aamir

    (@aamiribsf)

    Hi @zcoder,

    We haven’t heard back from you, so we’re marking this thread as resolved.

    If you run into any other issues or need further support, don’t hesitate to start a new thread.

    Best regards,

    Thread Starter zcoder

    (@zcoder)

    Hi. I missed your message from before. The issue got resolved by itself. Maybe it was something with my server. Thanks.

    Plugin Support Sravan Bhaskaravajjula

    (@bhshravankumar)

    Hello @zcoder,

    Thanks for the update! I’m glad to hear that the issue resolved itself. If you ever run into any other concerns, feel free to reach out—we’re happy to help!

Viewing 4 replies - 1 through 4 (of 4 total)
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