Test Email Not Received

  • Resolved olivmich

    (@olivmich)


    4 years, 11 months ago

    I am using WP SMTP with Mailgun. It appears that I have everything configured correctly and when I send a test email, it says “Test HTML email was sent successfully! Please check your inbox to make sure it is delivered.”

    But I don’t receive the test email.

    I’ve also tried testing the contact forms on the site and those emails aren’t being delivered either. Not sure what I’m doing wrong?

    Thank you in advance!

    Donna

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @olivmich,

    Please check the spam folder in your mailbox and the status of the emails in Mailgun logs. They should hold the record of anything going wrong. You could also try sending a plain text email to see if that gets delivered.

    Thanks!

    Same case with me, but with Google Cloud. Yesterday was working fine but today is not sending nor the test (says suscessfully), nor the form.

    Hi @rguerrerog – It seems you’re not using Mailgun similar to the original question, could you please create a new support post with more details instead of continuing on this unrelated thread?

    @olivmich – We haven’t heard from you in about a week, so I’m going to go ahead and mark this ticket resolved. If you still have questions, though, please feel welcome to continue the conversation.

Viewing 3 replies - 1 through 3 (of 3 total)
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