Test email not sending

  • Hi. I have setup and authorised correctly with Google Apps Mail. It has all authorised correctly and Postman tells me that everything is working correctly.

    However when I run the test email in Postman admin, I get this error log:

    Invalid “From” e-mail address “{site_url}”

    Please can you help?

    Thank you for your time.

    Andrew.

    https://www.ads-software.com/plugins/postman-smtp/

Viewing 8 replies - 1 through 8 (of 8 total)

  • Exactly the same issue for me. I’ve also tried WP Mail SMTP plugin and I receive the same error

    Thread Starter Abaloo

    (@abaloo)

    Have you been able to get any support for the issue? I haven’t unfortunately.

    Try clicking to not allow other plugins to send from a different address, see if that helps?

    Plugin Author Jason Hendriks

    (@jasonhendriks)

    Whatever is generating your email in WordPress is sending the text {site_url} to Postman for the From email address. Obviously that is incorrect and Postman is rejecting it before your mail server does.

    You must fix whatever is generating that email. Alternately, you can tell Postman to ignore the From fields sent by other WordPress plugins in the advanced settings and only use what you’ve entered.

    Thread Starter Abaloo

    (@abaloo)

    Thank you Jason. This is what I did, and it seems to be working correctly now.

    Thanks Jason, yeah completely right. Was coming from white label branding plugin.

    Working now. Many thanks!

    Glad you got your issue sorted out too abaloo ??

    Thread Starter Abaloo

    (@abaloo)

    @shanelives that’s interesting, I was using White Label Branding on my site too. Wonder if there is a conflict there?

    @abaloo if you go into the WLB settings and go to Branding -> Email Branding

    In there, I found the {site_url} shortcode in the From field which was causing the issue as Jason pointed out. Its probably the same for you

    Thread Starter Abaloo

    (@abaloo)

    Thanks @shanelives – got it ??

Viewing 8 replies - 1 through 8 (of 8 total)
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