Test email not working with Azure app service

  • I am getting the following error when trying the test email function:

    SERVER -> CLIENT: 334 eyJzdGF0dXMiOiI0MDAiLCJzY2hlbWVzIjoiQmVhcmVyIiwic2NvcGUiOiJodHRwczovL21haWwuZ29vZ2xlLmNvbS8ifQ==
    SMTP ERROR: AUTH command failed: 334 eyJzdGF0dXMiOiI0MDAiLCJzY2hlbWVzIjoiQmVhcmVyIiwic2NvcGUiOiJodHRwczovL21haWwuZ29vZ2xlLmNvbS8ifQ==
    SMTP Error: Could not authenticate.
    CLIENT -> SERVER: QUIT
    SMTP -> get_lines(): $data is “”
    SMTP -> get_lines(): $str is “535-5.7.8 Username and Password not accepted. Learn more at”
    SMTP -> get_lines(): $data is “535-5.7.8 Username and Password not accepted. Learn more at”
    SMTP -> get_lines(): $str is “535 5.7.8 https://support.google.com/mail/answer/14257 x203sm994933oix.12 – gsmtp”
    SERVER -> CLIENT: 535-5.7.8 Username and Password not accepted. Learn more at535 5.7.8 https://support.google.com/mail/answer/14257 x203sm994933oix.12 – gsmtp
    SMTP ERROR: QUIT command failed: 535-5.7.8 Username and Password not accepted. Learn more at535 5.7.8 https://support.google.com/mail/answer/14257 x203sm994933oix.12 – gsmtp
    Connection: closed
    SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting`

    server info:
    OS: Windows NT RD000D3A91869C 6.2 build 9200 (Windows Server 2012 Datacenter Edition) i586
    PHP version: 5.6.22
    WordPress version: 4.5.3
    WordPress multisite: No
    openssl: Available
    allow_url_fopen: Enabled
    stream_socket_client: Available
    fsockopen: Available

    Any help is appreciated.

    https://www.ads-software.com/plugins/gmail-smtp/

Viewing 1 replies (of 1 total)
  • Plugin Author Noor Alam

    (@naa986)

    Hi, I’m not sure why you are getting this error message. The plugin doesn’t actually use any username/password for authentication. Do you have any other email/SMTP plugin installed?

Viewing 1 replies (of 1 total)
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