Test email works – not delivered

If I had a nickel for every time GoDaddy came up in this forum…

Connectivity test also reveals port 25 Outbound = Closed but shows service Available SMTP in green.

GoDaddy blocks all access between your website and external SMTP servers. The only available servers are the local ones (on GoDaddy’s intranet): localhost and relay-hosting.secureserver.net.

Any solution at this point is fine with me.

I have a few ideas.

1. Everything is working perfectly but your domain SPF is misconfigured causing the receiving server to trash your email. Please read WordPress emails are sent but not received

dahlemail.com. 599 IN TXT "v=spf1 include:spf.protection.outlook.com -all"

outlook.com??? your sender is godaddy.

2. Make sure your email subject line is not blank. Try configuring Postman to use localhost instead of relay-hosting.secureserver.net. Try enabling “Remote MX”.

3. Try configuring Postman with a Gmail address using the Gmail API. That works from GoDaddy since it uses the HTTPS port, not the SMTP ports.

Dear Jason,

I configured Postman with OAuth 2 using the Gmail API – following your video instructions. That process was successful. The test email failed, however. Below is the transcript:

Your thoughts please?

OS: Linux p3nlwpweb202.prod.phx3.secureserver.net 2.6.32-531.1.2.lve1.2.54.el6.nfsfixes.x86_64 #1 SMP Wed Apr 2 14:06:52 MST 2014 x86_64
HTTP User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_9_5) AppleWebKit/600.7.12 (KHTML, like Gecko) Version/7.1.7 Safari/537.85.16
Platform: PHP Linux 5.4.42 / WordPress 4.3.1 en_US
PHP Dependencies: iconv=Yes, spl_autoload=Yes, openssl=Yes, sockets=No, allow_url_fopen=Yes, mcrypt=Yes
WordPress Theme: Bridge Child
WordPress Plugins: LayerSlider WP, Akismet, Envato WordPress Toolkit, WPBakery Visual Composer, Postman SMTP, WooCommerce PayPal Pro (Classic and PayFlow Editions) Gateway, WooCommerce USPS Shipping, WooCommerce, WooThemes Helper
Postman Version: 1.6.23
Postman Sender Domain (Envelope|Message): dahlrestaurantgroup.com|dahlrestaurantgroup.com
Postman Prevent Message Sender Override (Email|Name): No|No
Postman Transport URI: gmail_api:https:oauth2://www.googleapis.com:443
Postman Transport Status (Configured|Ready|Connected): Yes|Yes|Yes
Postman Deliveries (Success|Fail): 7|0
Postman Bind (Success|Fail|Path): Yes|No|/home/content/p3pnexwpnas07_data01/57/2731157/html/wp-content/plugins/postman-smtp/Postman/PostmanWpMailBinder.php
Postman TCP Timeout (Connection|Read): 10|60
Postman Email Log (Enabled|Limit|Transcript Size): Yes|10|128
Postman Run Mode: production
Postman PHP LogLevel: 40000
Postman Stealth Mode: No
Postman File Locking (Enabled|Temp Dir): Yes|/tmp

That’s not the transcript. Could you please post the transcript, or at least the error message, from the failed message (found in Tools > Email Log).

FYI, the domain you’ve configured, dahlrestaurantgroup.com, has neither Gmail MX or SPF records, so it’s little surprise that it failed.

dahlrestaurantgroup.com. 3599	IN	MX	10 mailstore1.secureserver.net.
dahlrestaurantgroup.com. 3599	IN	MX	0 smtp.secureserver.net.
dahlrestaurantgroup.com. 3599	IN	TXT	"v=spf1 a mx ptr include:secureserver.net ~all"

This is a GoDaddy email address, you should be using GoDaddy’s SMTP server to send it, not Gmail.

arrrrrg! The frustration with nearly all technical plugins is there are instructions and guidance for when things go right. But very little in terms of a workflow for the items i.e. Godaddy that go wrong. So do I need a Gmail MX or SPF or both set up in the DNS file?

here is the email msg.

Error calling POST https://www.googleapis.com/gmail/v1/users/me/messages/send: (400) Bad Request

You have correctly updated your domain to use GoDaddy SPF. That’s great! You can keep hosting this email address at GoDaddy, you just have to

• Use the Postman wizard to configure the server settings
• Or manually configure Postman to use NO authentication on port 25 to localhost OR WITH authentication and SMTPS security on port 465 to relay-hosting.secureserver.net.

But very little in terms of a workflow for the items i.e. Godaddy that go wrong

That’s what the Wizard is for ??

So do I need a Gmail MX or SPF or both set up in the DNS file?

In order to host this email at Google, you would need to pay monthly for Google Apps for Work. But your current MX and SPF configuration now is correct (for GoDaddy) and shouldn’t give you any problems.

BTW, when I said

Try configuring Postman with a Gmail address using the Gmail API

I meant use something like [email protected] (or whatever) instead of dahlrestaurantgroup.com. Not to try configuring dahlrestaurantgroup.com with Gmail. That’s my mistake, I should have been more clear.

I removed the Postman Plugin, deleted the Google API project. Reinstalled Postman plugin – ran the Wizard with relay-hosting.secureserver.net on port 25 not security or authentication. Its installed wonderfully. As I would suspect. I send my self a test email – zero, nothing ….as I’ve come to expect.

Other hints please?

OS: Linux p3nlwpweb202.prod.phx3.secureserver.net 2.6.32-531.1.2.lve1.2.54.el6.nfsfixes.x86_64 #1 SMP Wed Apr 2 14:06:52 MST 2014 x86_64
HTTP User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_9_5) AppleWebKit/600.7.12 (KHTML, like Gecko) Version/7.1.7 Safari/537.85.16
Platform: PHP Linux 5.4.42 / WordPress 4.3.1 en_US
PHP Dependencies: iconv=Yes, spl_autoload=Yes, openssl=Yes, sockets=No, allow_url_fopen=Yes, mcrypt=Yes
WordPress Theme: Bridge Child
WordPress Plugins: LayerSlider WP, Akismet, Envato WordPress Toolkit, WPBakery Visual Composer, Postman SMTP, WooCommerce PayPal Pro (Classic and PayFlow Editions) Gateway, WooCommerce USPS Shipping, WooCommerce, WooThemes Helper
Postman Version: 1.6.23
Postman Sender Domain (Envelope|Message): dahlrestaurantgroup.com|dahlrestaurantgroup.com
Postman Prevent Message Sender Override (Email|Name): No|No
Postman Transport URI: smtp:tls:none://relay-hosting.secureserver.net:25
Postman Transport Status (Configured|Ready|Connected): Yes|Yes|Yes
Postman Deliveries (Success|Fail): 7|0
Postman Bind (Success|Fail|Path): Yes|No|/home/content/p3pnexwpnas07_data01/57/2731157/html/wp-content/plugins/postman-smtp/Postman/PostmanWpMailBinder.php
Postman TCP Timeout (Connection|Read): 10|60
Postman Email Log (Enabled|Limit|Transcript Size): Yes|10|128
Postman Run Mode: production
Postman PHP LogLevel: 40000
Postman Stealth Mode: No
Postman File Locking (Enabled|Temp Dir): Yes|/tmp

No, I said localhost port 25 with no auth no security

OR

relay-hosting.secureserver.net on port 465 with Plain auth and SMTPS security

pick one or the other. if it still doesn’t work call godaddy. they are the ones who know these settings.