Test mail failure

Hello

I really don’t know whats going on and would really appreciate some help. I’ve changed my password of an email account in cPanel and then in WP mail bank. When I then test sending an email it fails and i don’t know why. It can’t be the password as i have copy and pasted it in twice to rule it out.

Any ideas?

The debug info is below:
2016-08-30 21:29:20 Connection: opening to ssl://unitedinbrittany.com:465, timeout=300, options=array (
‘ssl’ =>
array (
‘verify_peer’ => false,
‘verify_peer_name’ => false,
‘allow_self_signed’ => true,
),
)
2016-08-30 21:29:21 Connection: opened
2016-08-30 21:29:21 SMTP -> get_lines(): $data is “”
2016-08-30 21:29:21 SMTP -> get_lines(): $str is “220-server.wizardwebz.co.uk ESMTP Exim 4.87 #1 Tue, 30 Aug 2016 22:29:21 +0100
“
2016-08-30 21:29:21 SMTP -> get_lines(): $data is “220-server.wizardwebz.co.uk ESMTP Exim 4.87 #1 Tue, 30 Aug 2016 22:29:21 +0100
“
2016-08-30 21:29:21 SMTP -> get_lines(): $str is “220-We do not authorize the use of this system to transport unsolicited,
“
2016-08-30 21:29:21 SMTP -> get_lines(): $data is “220-server.wizardwebz.co.uk ESMTP Exim 4.87 #1 Tue, 30 Aug 2016 22:29:21 +0100
220-We do not authorize the use of this system to transport unsolicited,
“
2016-08-30 21:29:21 SMTP -> get_lines(): $str is “220 and/or bulk e-mail.
“
2016-08-30 21:29:21 SERVER -> CLIENT: 220-server.wizardwebz.co.uk ESMTP Exim 4.87 #1 Tue, 30 Aug 2016 22:29:21 +0100
220-We do not authorize the use of this system to transport unsolicited,
220 and/or bulk e-mail.
2016-08-30 21:29:21 CLIENT -> SERVER: EHLO unitedinbrittany.com
2016-08-30 21:29:21 SMTP -> get_lines(): $data is “”
2016-08-30 21:29:21 SMTP -> get_lines(): $str is “250-server.wizardwebz.co.uk Hello server.wizardwebz.co.uk [185.116.215.209]
“
2016-08-30 21:29:21 SMTP -> get_lines(): $data is “250-server.wizardwebz.co.uk Hello server.wizardwebz.co.uk [185.116.215.209]
“
2016-08-30 21:29:21 SMTP -> get_lines(): $str is “250-SIZE 52428800
“
2016-08-30 21:29:21 SMTP -> get_lines(): $data is “250-server.wizardwebz.co.uk Hello server.wizardwebz.co.uk [185.116.215.209]
250-SIZE 52428800
“
2016-08-30 21:29:21 SMTP -> get_lines(): $str is “250-8BITMIME
“
2016-08-30 21:29:21 SMTP -> get_lines(): $data is “250-server.wizardwebz.co.uk Hello server.wizardwebz.co.uk [185.116.215.209]
250-SIZE 52428800
250-8BITMIME
“
2016-08-30 21:29:21 SMTP -> get_lines(): $str is “250-PIPELINING
“
2016-08-30 21:29:21 SMTP -> get_lines(): $data is “250-server.wizardwebz.co.uk Hello server.wizardwebz.co.uk [185.116.215.209]
250-SIZE 52428800
250-8BITMIME
250-PIPELINING
“
2016-08-30 21:29:21 SMTP -> get_lines(): $str is “250-AUTH PLAIN LOGIN
“
2016-08-30 21:29:21 SMTP -> get_lines(): $data is “250-server.wizardwebz.co.uk Hello server.wizardwebz.co.uk [185.116.215.209]
250-SIZE 52428800
250-8BITMIME
250-PIPELINING
250-AUTH PLAIN LOGIN
“
2016-08-30 21:29:21 SMTP -> get_lines(): $str is “250 HELP
“
2016-08-30 21:29:21 SERVER -> CLIENT: 250-server.wizardwebz.co.uk Hello server.wizardwebz.co.uk [185.116.215.209]
250-SIZE 52428800
250-8BITMIME
250-PIPELINING
250-AUTH PLAIN LOGIN
250 HELP
2016-08-30 21:29:21 Auth method requested: UNKNOWN
2016-08-30 21:29:21 Auth methods available on the server: PLAIN,LOGIN
2016-08-30 21:29:21 Auth method selected: LOGIN
2016-08-30 21:29:21 CLIENT -> SERVER: AUTH LOGIN
2016-08-30 21:29:21 SMTP -> get_lines(): $data is “”
2016-08-30 21:29:21 SMTP -> get_lines(): $str is “334 VXNlcm5hbWU6
“
2016-08-30 21:29:21 SERVER -> CLIENT: 334 VXNlcm5hbWU6
2016-08-30 21:29:21 CLIENT -> SERVER: YWRtaW5AdW5pdGVkaW5icml0dGFueS5jb20=
2016-08-30 21:29:21 SMTP -> get_lines(): $data is “”
2016-08-30 21:29:21 SMTP -> get_lines(): $str is “334 UGFzc3dvcmQ6
“
2016-08-30 21:29:21 SERVER -> CLIENT: 334 UGFzc3dvcmQ6
2016-08-30 21:29:21 CLIENT -> SERVER: WjMhQyZUMWgtQ29l
2016-08-30 21:29:23 SMTP -> get_lines(): $data is “”
2016-08-30 21:29:23 SMTP -> get_lines(): $str is “535 Incorrect authentication data
“
2016-08-30 21:29:23 SERVER -> CLIENT: 535 Incorrect authentication data
2016-08-30 21:29:23 SMTP ERROR: Password command failed: 535 Incorrect authentication data
2016-08-30 21:29:23 SMTP Error: Could not authenticate.
2016-08-30 21:29:23 CLIENT -> SERVER: QUIT
2016-08-30 21:29:23 SMTP -> get_lines(): $data is “”
2016-08-30 21:29:23 SMTP -> get_lines(): $str is “221 server.wizardwebz.co.uk closing connection
“
2016-08-30 21:29:23 SERVER -> CLIENT: 221 server.wizardwebz.co.uk closing connection
2016-08-30 21:29:23 Connection: closed
2016-08-30 21:29:23 SMTP Error: Could not authenticate.

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