Test Payment Not work Properly after enter detail infinite loop loader shows

  • Resolved Mohammed Jabir shaikh

    (@jabir20)


    1 year ago

    Hello there,

    • I have installed plugin today faced so many issues like not connect Square account and plugin showing error on reports page but some issue solved by downgrade PHP from 8.0 to 7.4 ( which is not recommended ) but it solved.
    • Now currently i had face issue is not complete the payment after the click on pay button also the credit card not filled are not required and that started next step showing loader and continues loader in both (Live and test),
    • Kindly do something meaning if this occur from plugin and if not suggest me or help me how to overcome this issue.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Mirza Hamza

    (@hamza1010)

    Hi @jabir20,

    Thanks for contacting us,

    I hope you are doing well, We have checked this and it is working fine. Please have a look at the screenshot.

    Here is the screenshot.

    Kindly clear the cache of your site and then check again.

    Thanks & Regards

    WP Experts Support Team

    Thread Starter Mohammed Jabir shaikh

    (@jabir20)

    Thank You So much for replay Mirza Hamza,
    I have clear both cache in browser and also the website but the issue is the same Yeah I tested in different device where it’s work proper can you please help me to identify the possibility of occurring these issues ..?

    and if this not solve that’s okay but this is my production site here I have faced same issue and in addition now the pay button is not work smoothly and here is very important to solve the issue please do some meaningful that help me to solve these errors..

    Mirza Hamza

    (@hamza1010)

    Hi @jabir20,

    Thanks for getting back to me, To escalate your case, please create a support ticket on our official website so that we can connect you directly with our Technical team.

    Looking forward to getting your issue resolved.

    Thank you

    Thread Starter Mohammed Jabir shaikh

    (@jabir20)

    support Ticket raised…

    Thread Starter Mohammed Jabir shaikh

    (@jabir20)

    From Last 10 Days not get reply from support team and also no update given to me my issue still not solved (not even 1%)

    Plugin Author WPExperts.io

    (@wpexpertsio)

    Hello @jabir20

    Hope you are doing well, we have already replied on a ticket, please follow up.

    Thank you

    Thread Starter Mohammed Jabir shaikh

    (@jabir20)

    Hello @wpexpertsio, @hamza1010,
    previously this issue fixed well but same issue facing again from after 10 days to fix this issue, may I want to know that we still connected on mail(for better communication) ?

    kindly please help me to resolve this issue.
    Thanks

    Hello @jabir20,

    Thanks for getting back to me, please follow up on this ticket: WPEPSUP-1299.

    Thank you

    Plugin Support Daniyal Raza

    (@daniyalraza01)

    The ticket was resolved by sharing setting video.

    We are marking this ticket as resolved. If you have any other issues, please feel free to open a new ticket.

    Have a great day!

Viewing 9 replies - 1 through 9 (of 9 total)
  • You must be logged in to reply to this topic.