Tested with WP 5.9.1

  • 1 star because I can’t give 0 stars. 100% incompatible. So if you start your new business website on the new version of WP, you cannot use WooCommerce. Isn’t that wonderful?

    Here’s what happened. It crashed my site, made it impossible to log into the admin part of the site, changed my WP login pwd on my server (malware???), changed website features (like removing contact forms, changed spacing, removed padding) and nearly gave me a heart attack thinking that my site was hacked. Of course, because I couldn’t access WP admin (did it somehow mess with mysql? who knows…), I couldn’t actually remove this God-forsaken plug-in, so I had to go into cPanel, disable all plug-ins exposing the broken site which was behind a maintenance wall to the public to discover that behind the white screen of death, WP was throwing up log-in credential errors. Changed the pwd on the server, got control of my site again, removed the disabled WooCommerce disaster and as soon as it was gone, all messed up site design reverted back to normal.

    Will be hopping over to the support pages to figure out how a new business is supposed to get WooCommerce compatibility, since isn’t reverting back to WP 5.8.3. to make this cluster-fart work kind of a security issue? Not to mention it might break functionality with my other plug-ins which are running on being compatible with WP 5.9.1…

Viewing 7 replies - 1 through 7 (of 7 total)

  • @inhrllc

    We’re very sorry to hear about this.

    Kindly raise a support request so we can help troubleshoot it.

    We look forward to hearing from you.

    Works perfectly well with WordPress 5.9.1 – have a number of sites happily running with no issues. Maybe ask for support before a crappy ‘review’??

    Thread Starter inhrllc

    (@inhrllc)

    Hey, FYI seank123, I did submit a support request. The response to that was also crappy. Instead of acknowledging that the plugin (in its own description) is “Tested up to: 5.8.3” (https://www.ads-software.com/plugins/woocommerce/) and giving a good way forward, support blamed my theme. Neve is by Themeisle and they have verified they are compatible with WooCommerce. What is broken is WooCommerce with the latest version of WP. Soooo…maybe check your facts before making a snide remark about the truth of my review.

    Hi @inhrllc

    New releases are published only after testing compatibility. It is only on the website that the text “Tested up to: 5.8.3” hasn’t been updated yet.

    Most sites have updated WordPress to version 5.9.1 and are running WooCommerce 6.2.1 smoothly. Only a handful sites have reported issues, and upon investigation the compatibility issues were found to be owing to presence of other incompatible tools (theme or plugins).

    I did submit a support request. The response to that was also crappy. Instead of acknowledging that the plugin (in its own description) is “Tested up to: 5.8.3” (https://www.ads-software.com/plugins/woocommerce/) and giving a good way forward, support blamed my theme.

    The few people who had reported issues were able to get to the root of the problem by conducting the conflict test. We recommend the same for you and will be happy to help further. Please let us know how it goes, on your thread:
    https://www.ads-software.com/support/topic/woocommerce-plug-in-disables-wp-admin-access-and-other-things/

    @inhrllc 5+ million active installs – many of them using the current versions of everything – yet they, like me, are not having the same issues as you.

    Maybe a conflict between theme/plugins you also have installed? You know, like the support were trying to establish?

    Well, between the WordPress people and the Woocommerce people pointing fingers at each other, I’ve come across very little to answer my question… Is Woocommerce compatible with WordPress 5.9.3?
    My concern is only the latest stable versions that would be down loaded when I click on the “Install” button.

    I don’t need long stories, just a “yes” or “no”; and a really easy way to get help if you’re wrong.

    Mirko P.

    (@rainfallnixfig)

    Hi @charlesluck59,

    Yes, WordPress and WooCommerce are fully compatible after any release. Read the answer above from Margaret.

    New releases are published only after testing compatibility

    Please note that reviews can’t be used for support according to the forum guidelines. If you need further assistance we recommend creating a new topic.

    * https://www.ads-software.com/support/guidelines/#the-bad-stuff

Viewing 7 replies - 1 through 7 (of 7 total)
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