Testimonial Carousel Not Loading Correctly

  • Resolved jpmuofu

    (@jpmuofu)


    1 year, 3 months ago

    For some reason the testimonial carousel doesn’t load all the number of items shown in the admin and doesn’t rotate. Any help would be appreciated.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • In your provided page I can’t find testimonial section could you add please so that I can check the issue.

    Plugin Support Ahmed Amir Hossain

    (@ahmedamir)

    Hi @jpmuofu,

    Thanks for reaching out to us.

    Most of the time this kind of issue happens due to caches or third-party theme/plugin conflicts. Will you please check by clearing the caches completely from your site and browser?

    If that doesn’t solve the issue, you need to run a conflict test on your site to detect what actually causes the problem. To do so, first of all, switch your theme to a default theme like?2020?or?Hello Elementor?and check if the issue still persists. If that solves your issue, that means the issue is related to the theme you are using.

    If switching to the default theme also doesn’t help, then please check if there are any conflicts between the installed plugin. To troubleshoot the issue, please deactivate other plugins except for?Elementor?and?ElementsKit?and check if the issue still persists. If that solves your problem, activate the plugins one by one, and continue checking the issue. In this way, you will be able to detect which one causes the problem.

    Let me know if that helps or if you need any further assistance. I will be happy to assist you.

    Regards,

    Amir

Viewing 2 replies - 1 through 2 (of 2 total)
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