• Ok, I have a bizarre issue happening that I haven’t been able to completely wrap my head around. I installed the plugin and added several testimonials, then set up a simple testimonial page in list format using the following short code:

    [testimonial_rotator format="list"]

    This was working fine, and displayed the “rotator” on the full width page beautifully….until a recent upgrade to WordPress 4.7. Now the testimonial page is displaying the testimonials as blog posts, and added in the default blog sidebar to the page, even AFTER I removed the shortcode from the page! Basically, the testimonial page is completely blank (in wp-admin) and the template is set to full width, but no matter what I do the page displays using a blog template and somehow mysterious still adds in the testimonial rotator. If I add and remove testimonials from the plugin, they are reflected somehow on that page, so how did the rotator shortcode get hard-coded and where in the world can I find it? Any ideas would be greatly appreciated, pulling my hair out on this one… Thanks!

    • This topic was modified 7 years, 11 months ago by Nextech84.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Looks like you’re having the same problem I am: the testimonials post archive has replaced the /testimonials page.

    Apparently this is normal behaviour for the plugin and there is a way to disable the post archive from taking over the /testimonials page: https://halgatewood.com/docs/plugins/testimonial-rotator/removing-the-testimonial-archive-page

    Hopefully this solution helps you. It’s not working for me unfortunately. :/

    Solved my problem by using the Redirection Plugin for a 301 redirect to a /client-testimonials page. Works great!

    Thread Starter Nextech84

    (@nextech84)

    Thank you EmmaL! I don’t know why I didn’t get a notification of this reply, but I appreciate the response.

    I had previously recreated the testimonials page and named is /customer-testimonials which had corrected the issue, until the next WP upgrade. Interestingly enough, the last time it did this, it was only temporary and eventually ended up correcting itself. The inconsistency is the biggest problem for me, if it were consistent it would have been easier to pinpoint and fix.

    I will try your suggestion with the redirect and see if that works for me. Thanks again!

    Adam

    (@adamodwyer)

    Just ran into this myself.

    I expect anyone who plans on embedding the short code on a page called ‘testimonials’ will have the same issue.

    I’ve also renamed the page for now, but annoying all the same.

Viewing 4 replies - 1 through 4 (of 4 total)
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