Testimonial Slide Dialogue Not Displaying

  • Resolved kwebdesign

    (@kwebdesign)


    5 years, 5 months ago

    When trying to add or edit a testimonial slide, the dialogue pops up but the middle bit is empty, so you can’t see or edit the slide.

    This is happening on multiple sites and I’ve tried disabling all plugins and using twentynineteen theme.

    No console or server errors.

    Any ideas?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter kwebdesign

    (@kwebdesign)

    I’ve since discovered the shortcode closing tag for each testimonial is stripped out, along with the testimonial test, when you update the page in visual mode.

    I thought the client had messed this up, until I’d realised it was affecting other sites.

    A work around for us, is copying the code into Templatera and then placing the template into the page. This would require a 3rd party premium plugin though.

    Plugin Author livemesh

    (@livemesh)

    Sorry about the delay in replying. It looks like the issue is due to reuse of the shortcode defined in another module using the vc_map_integrate_shortcode() function.

    Pls give me us hours and will try to find the best way out of this. Thanks for bringing this to our attention.

    Plugin Author livemesh

    (@livemesh)

    Pls expect an update tomorrow with the fix. Have fixed the same in the dev build.

    Plugin Author livemesh

    (@livemesh)

    An update has been released today with the fix. Pls update your installation to resolve the issue. Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)
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