• Resolved widgeter

    (@widgeter)


    My WordPress site has started to have this problem shown in the pictures below where it adds empty space in the testimonials box by itself. I hadn’t touched any settings or changed anything. This just started happening randomly. Not sure if it’s a plugin conflict or something but I wanted to ask how to fix this. The margins for the testimonials box are at 0, so it shouldn’t have any empty space below them.

    Pictures of the issue:

    Site Info: 
    
    URL: https://ngmasonryandconstruction.com
    
    MySQL Version: 5.7.23
    
    WP Table Prefix: wpjh_
    
    WP Version: 6.5
    
    Server Name: ngmasonryandconstruction.com
    
    Cookie Domain: ngmasonryandconstruction.com
    
    CURL Library Present: Yes
    
    CSS path: /home2/themawap/ngmasonryandconstruction.com/wp-content/uploads/trustindex-google-widget.css
    
    PHP Info:
    
                   Version: 8.2.17
    
                   Memory Usage: 19.27MB
    
                   Memory Limit: 512M
    
                   Max Upload Size: 512M
    
                   Max Post Size: 516M
    
                   Allow URL fopen: On
    
                   Allow URL Include: Off
    
                   Display Errors: Off
    
                   Max Script Execution Time: 5000 seconds
    
                   WP_HTTP_BLOCK_EXTERNAL: not defined
    
                   WP_ACCESSIBLE_HOSTS: not defined
    
    Plugin: Widgets for Google Reviews
    
    Plugin Version: 11.7.1
    
    Options:
    
                   active: 1
    
                   version: 11.4
    
                   page-details: Array
    
                                  (
    
                                      [id] => ChIJV6gM8HTN1okRXBnPwGp-hDE
    
                                      [name] => NG Masonry & Construction
    
                                      [address] => 3825 Atlantic Ave, Fairport, NY 14450
    
                                      [avatar_url] => https://lh6.googleusercontent.com/-u80SyjRPunM/AAAAAAAAAAI/AAAAAAAAAAA/lVDm6-oM5Ko/s160-c-k-mo/photo.jpg
    
                                      [rating_number] => 41
    
                                      [rating_score] => 5
    
                                  )
    
                   subscription-id:
    
                   proxy-check:
    
                   style-id: 36
    
                   review-content: <div class="ti-widget" data-layout-id="36" data-set-id="" data-pid="" data-pager-autoplay-timeout="6" data-review-target-width="300" data-language="en" > <div class="ti-widget-container ti-col-3"> <div class="ti-reviews-container"> <div class="ti-controls"> <div class="ti-next"></div> <div class="ti-prev"></div> </div> <div class="ti-reviews-container-wrapper"> <!-- R-LIST --> <div class="ti-review-item source-%platform%" > <div class="ti-inner"> <div class="ti-review-header"> <div class="ti-profile-img"> <img src="%reviewer_photo%" alt="%reviewer_name%" /> </div> <div class="ti-profile-details"> <div class="ti-name"> %reviewer_name% </div> <div class="ti-date">%created_at%</div> </div> </div> <span class="ti-stars"><span class="ti-star f"></span><span class="ti-star f"></span><span class="ti-star f"></span><span class="ti-star f"></span><span class="ti-star f"></span></span> <div class="ti-review-text-container ti-review-content"><!-- R-CONTENT -->%text%<!-- R-CONTENT --></div> <span class="ti-read-more" data-container=".ti-review-content" data-collapse-text="Hide" data-open-text="Read more" ></span> </div> </div> <!-- R-LIST --> </div> <div class="ti-controls-line"> <div class="dot"></div> </div> </div> <div class="ti-footer"> <div class="ti-rating-text"> <span class="nowrap"><strong>PLATFORM_NAME</strong> rating score: </span><span class="nowrap"><strong>RATING_SCORE</strong> of RATING_SCALE, </span><span class="nowrap">based on <strong>RATING_NUMBER reviews</strong></span><!-- FOOTER FILTER TEXT --> </div> </div> <div class="ti-footer-filter-text"><!-- FOOTER FILTER TEXT --></div> </div> </div>
    
                   filter: Array
    
                                  (
    
                                      [stars] => Array
    
                                          (
    
                                              [0] => 1
    
                                              [1] => 2
    
                                              [2] => 3
    
                                              [3] => 4
    
                                              [4] => 5
    
                                          )
    
                                      [only-ratings] =>
    
                                  )
    
                   scss-set: light-contrast
    
                   lang: en
    
                   no-rating-text: 0
    
                   dateformat:
    
                   rate-us-feedback:
    
                   verified-icon: 0
    
                   enable-animation: 1
    
                   show-arrows: 1
    
                   content-saved-to: 11.7.1
    
                   show-reviewers-photo: 1
    
                   download-timestamp: 1713038006
    
                   widget-setted-up: 1
    
                   disable-font: 1
    
                   show-logos: 1
    
                   show-stars: 1
    
                   load-css-inline:
    
                   align:
    
                   review-text-mode: scroll
    
                   amp-hidden-notification:
    
                   review-download-token: 6f09276d1a
    
                   review-download-inprogress:
    
                   review-download-request-id: c36f59407708ga60
    
                   review-download-modal: 0
    
                   review-download-is-connecting:
    
                   review-manual-download:
    
                   reply-generated:
    
                   footer-filter-text: 0
    
                   show-header-button: 1
    
                   reviews-load-more: 1
    
                   activation-redirect:
    
                   notifications: Array
    
                                  (
    
                                      [not-using-no-connection] => Array
    
                                          (
    
                                              [timestamp] => 1707255690
    
                                              [active] =>
    
                                              [do-check] =>
    
                                          )
    
                                      [rate-us] => Array
    
                                          (
    
                                              [active] => 1
    
                                              [timestamp] => 1707255690
    
                                              [hidden] => 1
    
                                          )
    
                                      [not-using-no-widget] => Array
    
                                          (
    
                                              [active] =>
    
                                              [timestamp] => 1707176529
    
                                          )
    
                                      [review-download-available] => Array
    
                                          (
    
                                              [do-check] => 1
    
                                              [active] =>
    
                                          )
    
                                      [review-download-finished] => Array
    
                                          (
    
                                              [active] => 1
    
                                          )
    
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    Reviews: Array
    
                   (
    
                       [0] => stdClass Object
    
                           (
    
                               [id] => 1
    
                               [hidden] => 0
    
                               [user] => Angelo L
    
                               [user_photo] => https://lh3.googleusercontent.com/a-/ALV-UjWydAln50amtC2SWVoIWpN0osMTN1Xp4zwGh2dWqluzCg=s120-c-rp-mo-br100
    
                               [text] =>
    
                               [rating] => 5.0
    
                               [highlight] =>
    
                               [date] => 2024-03-29
    
                               [reviewId] => ChZDSUhNMG9nS0VJQ0FnSUNEaWRYMWFREAE
    
                               [reply] => Thank Angelo!! We really appreciate your review!
    
                           )
    
                       [1] => stdClass Object
    
                           (
    
                               [id] => 2
    
                               [hidden] => 0
    
                               [user] => Cheryl Andler
    
                               [user_photo] => https://lh3.googleusercontent.com/a/ACg8ocImLupBHLi6Kc86V5G_tubXHK3jCyhdIhmZtu5E399I=s120-c-rp-mo-br100
    
                               [text] => We are so pleased with our garage. Our garage floor was beyond repair, so we needed to have the entire floor torn out and replaced. They did an excellent job and even did some wall repair as well. They provided excellent service!! We highly recommend using them.
    
                               [rating] => 5.0
    
                               [highlight] =>
    
                               [date] => 2023-11-18
    
                               [reviewId] => ChdDSUhNMG9nS0VJQ0FnSUNsanRQYzNnRRAB
    
                               [reply] => Thank you Cheryl and Robert! It was a pleasure to work with both of you! We would be happy to help you out if there is anything else you need in the future! Have a wonderful Thanksgiving!
    
                           )
    
                       [2] => stdClass Object
    
                           (
    
                               [id] => 3
    
                               [hidden] => 0
    
                               [user] => Cassie Kerg
    
                               [user_photo] => https://lh3.googleusercontent.com/a-/ALV-UjUhof8EtJPiuNp4gD_cVI6mpEM_OBApZDTlVG4WCOpXsA=s120-c-rp-mo-br100
    
                               [text] => I needed to remove and replace an existing sidewalk that runs all the way along my home and to the street, to alleviate a water problem resulting from my neighbor's driveway.  NG Masonry & Construction was by far the most professional and thorough in reviewing the job, and determining a reasonable solution.
    
                   They kept me up to date for the anticipated start date, were responsive to any questions I had, and showed up when they said they would.  The crew was professional, and continuously talked through what they were doing to ensure it met my needs.  There were a few quirks with my job (a drain system under the sidewalk, a garden border) and they carefully considered what I wanted in relation to what they could do with concrete.
    
                   The end result is a beautiful new sidewalk and garden border, and most importantly a drainage system that will keep my basement dry when my neighbor's rainwater flows toward my home.  I am very happy with everything from start to finish!!
    
                               [rating] => 5.0
    
                               [highlight] =>
    
                               [date] => 2023-11-15
    
                               [reviewId] => ChdDSUhNMG9nS0VJQ0FnSUNsOHRhNzh3RRAB
    
                               [reply] => Jim and Cassie, thank you so much for your review. We are so happy that we were able to help. Have a wonderful and safe holiday season!
    
                           )
    
                       [3] => stdClass Object
    
                           (
    
                               [id] => 4
    
                               [hidden] => 0
    
                               [user] => Danielle Latore
    
                               [user_photo] => https://lh3.googleusercontent.com/a/ACg8ocIkbn1XqrJL-sSb5YBs43OqQTC4PmI7w6JRatjDY8YN=s120-c-rp-mo-br100
    
                               [text] => We are living in a time where finding quality work and people willing to do it is proving to be a challenge. I’ve had bad experiences in the past with contractors over-committing, over-charging and then under-delivering.  This was not the case with Noah G and his team! They actually returned my call promptly and showed up when they said they were going to and gave me a fair estimate. The job was booked and they completed it on time. That is priceless. They poured 8 yards of concrete to make a patio and a sidewalk that improved my outdoor living experience immediately. I can’t wait to have them come back next year when I’m ready to have another patio poured, this time in my backyard. Lastly, it’s great to support a family run business!
    
                               [rating] => 5.0
    
                               [highlight] =>
    
                               [date] => 2023-11-08
    
                               [reviewId] => ChdDSUhNMG9nS0VJQ0FnSURGMlpqbDdnRRAB
    
                               [reply] => Danielle, thank you so much for the kind review, this means so much to us!
    
                           )
    
                       [4] => stdClass Object
    
                           (
    
                               [id] => 5
    
                               [hidden] => 0
    
                               [user] => Michael Maguire
    
                               [user_photo] => https://lh3.googleusercontent.com/a/ACg8ocLvqy1PGcFqhW4mwGXMTbGwWy4iAPz8zO442eeTPhDk=s120-c-rp-mo-br100
    
                               [text] => It was a pleasure working with NG Masonry to replace our 40 year old sidewalk and stoops.  Teresa was responsive from quoting to final completion of the project.  The crew was professional and they take pride in completing quality work.  We are happy with the result and its has enhanced our curb appeal.
    
                   Highly recommend NG Masonry.
    
                               [rating] => 5.0
    
                               [highlight] =>
    
                               [date] => 2023-11-06
    
                               [reviewId] => ChdDSUhNMG9nS0VJQ0FnSURGMm9yTy1BRRAB
    
                               [reply] => Thank you very much Michael! We really appreciate your review and we are so happy that you are are pleased with the job. Have a wonderful holiday season!
    
                           )
    
                       [5] => stdClass Object
    
                           (
    
                               [id] => 6
    
                               [hidden] => 0
    
                               [user] => Shana Baker
    
                               [user_photo] => https://lh3.googleusercontent.com/a/ACg8ocJxfnqm1-LD88uCqYoQh1ELxBrkwRbtrjRBRB39FJAU=s120-c-rp-mo-br100
    
                               [text] => NG Masonry did a fantastic job on our project. We added a new walkway, steps, and raised patio to the front of our home and their work provided us with a complete transformation! We are so happy with the finished product. My husband and I cannot say enough about the level of professionalism they demonstrated through every step of our project. They are an efficient, clean, thorough and talented crew and we have them coming back to quote us two more projects this week!
    
                               [rating] => 5.0
    
                               [highlight] =>
    
                               [date] => 2023-10-26
    
                               [reviewId] => ChZDSUhNMG9nS0VJQ0FnSUQ1eWF1dWN3EAE
    
                               [reply] => Thank you Shana! We really enjoyed working with you guys and would be more then happy to help you out with your future projects!
    
                           )
    
                       [6] => stdClass Object
    
                           (
    
                               [id] => 7
    
                               [hidden] => 0
    
                               [user] => Nicole & Bennett Schoonerman
    
                               [user_photo] => https://lh3.googleusercontent.com/a/ACg8ocLl4rYeZC_4PyuDQFJBW-fLozHoX0b-fSu4pN6O_Pib=s120-c-rp-mo-br100
    
                               [text] => After a bad experience with a previous contractor we decided to work with NG Masonry to replace a patio for a hot tub. From our original inquiry call with Teresa to the final seal with Noah everything was handled professionally. The attention to detail from Dave during the initial site visit was a clear indication that they are meticulous about drainage, pitch, and grading. During the project equipment was cautiously operated leaving little to no sign they were even here. We are extremely happy with how our project turned out and wish we used them the first time. We will use them again for any masonry projects.
    
                               [rating] => 5.0
    
                               [highlight] =>
    
                               [date] => 2023-10-25
    
                               [reviewId] => ChdDSUhNMG9nS0VJQ0FnSUQ1dnBtZnVRRRAB
    
                               [reply] => Thank you Nicole and Bennett for such a thoughtful review. We are sorry for what you went through but happy that we could help. Your review means a great deal to us!
    
                           )
    
                       [7] => stdClass Object
    
                           (
    
                               [id] => 8
    
                               [hidden] => 0
    
                               [user] => Kyrsten Stephany
    
                               [user_photo] => https://lh3.googleusercontent.com/a/ACg8ocJn1GbWiVHPhUirkwWHpVBWtr-Yy17dzgVy9BeP_eS4=s120-c-rp-mo-br100
    
                               [text] => We are absolutely thrilled with the way our front walkway turned out! They were very responsive and gave us a quote days after inquiry and the quote was very reasonable. During the project, there were quite a few rain days and they made sure to keep in touch with us about their progress. The men were very nice and professional as well as detail oriented! They provided us a walkway that was above and beyond what was drawn up. I would recommended them to everyone!!
    
                               [rating] => 5.0
    
                               [highlight] =>
    
                               [date] => 2023-10-19
    
                               [reviewId] => ChdDSUhNMG9nS0VJQ0FnSUQ1cUtQWDFBRRAB
    
                               [reply] => Thanks Kyrsten! You guys were fantastic to work with and we really appreciated your patience! Enjoy your new walkway and let us know if you need anything in the future!
    
                           )
    
                       [8] => stdClass Object
    
                           (
    
                               [id] => 9
    
                               [hidden] => 0
    
                               [user] => Jacob Valone
    
                               [user_photo] => https://lh3.googleusercontent.com/a/ACg8ocKsDwR2TIiFujoWJXpW_oT1x_DQ8OEuZg9dYtEzThId=s120-c-rp-mo-br100
    
                               [text] => We could not be more happy with the way our stamped concrete walkway came out. NG Masonry & Construction helped us with the design and matched it to an existing patio on our house. They were able to resolve a drainage issue and installed everything very professionally. The crew was great, came when they said they would and completed the job faster than we could have imagined!
    
                               [rating] => 5.0
    
                               [highlight] =>
    
                               [date] => 2023-10-18
    
                               [reviewId] => ChZDSUhNMG9nS0VJQ0FnSUQ1NFB2UVBnEAE
    
                               [reply] => Thanks Jake! It means so much to us that our customers are happy. Have a great Holiday Season!
    
                           )
    
                       [9] => stdClass Object
    
                           (
    
                               [id] => 10
    
                               [hidden] => 0
    
                               [user] => saratoga borne
    
                               [user_photo] => https://lh3.googleusercontent.com/a-/ALV-UjXStOeldPGRR6vI3bhtCZOMWKG9-B3Pi8awXTJjWsqlAw=s120-c-rp-mo-br100
    
                               [text] => NG Masonry provided an under-porch pad to create an outdoor storage area.  Noah, Sal, Colin and Robert did an excellent job in one day working in an area with about 4.5 feet of overhead clearance.  I highly recommend NG Masonry and also want to thank Teresa for all the coordination efforts (i.e. working around this rainy Summer...).
    
                               [rating] => 5.0
    
                               [highlight] =>
    
                               [date] => 2023-10-17
    
                               [reviewId] => ChdDSUhNMG9nS0VJQ0FnSUM1eDl2Nl9nRRAB
    
                               [reply] => Thank you so much Dan! We really appreciate your review! Thank you for your patience waiting for your project to be completed. Have a wonderful Fall season!
    
                           )
    
                   )
    
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    • This topic was modified 11 months, 3 weeks ago by widgeter.

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