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Resolved John Brand
(@brandbrilliance)

5 years, 10 months ago

Hi. I love your Asta vanilla theme and this plugin of blocks. I’ve used almost all the types of blocks now and I’m quite familiar with them and how powerful you can use them.

However, I’m struggling to edit the Testimonials slider. The actual text isn’t editable, nor the person’s name. I can however edit the images as per the properties where you can see as many images as you have testimonials.

Maybe I’m just missing how you edit the testimonials.

Viewing 7 replies - 1 through 7 (of 7 total)

Plugin Support Team Brainstorm Force
(@brainstormteam)

5 years, 10 months ago

Hello @brandbrilliance,

We have added inline editing to description, person name, and the company name. So all you need to do is click on the text on the editor and you will be able to edit them. Please refer to this video – https://cl.ly/0eea6676fb1e

Regards,
Balachandar Karuparthy

Thread Starter John Brand
(@brandbrilliance)

5 years, 10 months ago

That’s exactly what I’ve been doing and I cannot edit any of those inline fields. I’d i click on the default name, title or description nothing happens.

Plugin Support Team Brainstorm Force
(@brainstormteam)

5 years, 10 months ago

Hello @brandbrilliance,

It seems that you might be having some console error due to which the inline editing is not working.

Can you open up a ticket by submitting the form on this page for a quicker response – https://www.ultimategutenberg.com/support/

Regards,
Balachandar Karuparthy

Thread Starter John Brand
(@brandbrilliance)

5 years, 10 months ago

Hi. I logged a support ticket, but I never received an e-mail for it. So this is still and outstanding issue. There are errors on the console yes, and I gave login details in the support ticket.

Plugin Support Team Brainstorm Force
(@brainstormteam)

5 years, 10 months ago

Hey @brandbrilliance,

We apologize that your ticket was unanswered. This does not happen mostly. Maybe there is a glitch in our system. Can you share the ticket ID to us?

Hoping to help you better.

Regards,
Balachandar karuparthy

Thread Starter John Brand
(@brandbrilliance)

5 years, 10 months ago

Hmmm. I just got a message on the website for thank you. No ticket.

Plugin Support Team Brainstorm Force
(@brainstormteam)

5 years, 10 months ago

Hey,

Can you check your spam folder or so?

In case yet you don’t find any email, you can consider re sending it from here – https://www.ultimategutenberg.com/support/

Regards,
Vrunda Kansara

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Testimonials – How to?’ is closed to new replies.