Testimonials Slider Broken

Hi

Please, try clearing your caching plugin and temporarily deactivating it. Are you able to establish a working baseline?

Thank you for the fast reply. I did clear the full website cache and deactivated the WP-Optimize plugin. It’s definitely a conflict with the WP-Optimize plugin, as once it was disabled, the rotator worked normally again. Since this is the website’s Home page, what would you recommend to get rid of this conflict? I tried disabling the cache on the Home page under the plugin’s “URL’s to exclude from caching” section, but that clearly didn’t work.

Glad to hear you’re making progress.

Perhaps try going through the WP-Optimize JS-related settings. I’m not familiar with the plugin but there might be a particular JavaScript optimization setting that is causing the issue. Perhaps minify is fine but combine is an issue?

I did start going through the WP-Optimize settings. First, I fully turned off caching, and that didn’t make any difference. I then went into the Minify section and turned off all the JavaScript files section. The testimonials slider did work once again. I then went into the specific JavaScript files section of Minify and unchecked the “enable minification of JavaScript files” but left the “enable merging of JavaScript files” checked, and the testimonials slider still worked.

While I was doing it, I figured I’d test the other option as well, so I left checked “enable minification of the JavaScript files” and unchecked “enable merging of JavaScript files.” The testimonials slider still worked. I then checked both options again, and the testimonials slider stopped working and displayed as stacked. Therefore, it appears that the default in WP-Optimize’s Minify JavaScript section of having both options checked is what’s causing the issue with the testimonials slider. Unchecking either option will get it working again.

Would you have advice on which option is the better one to leave unchecked?

Thanks for the detailed update.

Without looking at the plugin or the output on the page, my guess would be to make use of minifying.

Thank you so much for your quick responses and helpful advice. There have been so many plugin and theme updates pushed out lately that troubleshooting this particular one has been dragging me down for days. I sincerely appreciate it!

I’m really glad to hear you’ve made progress. All the best with your website.

Cheers

Andrew