Text area save Limitation

  • Resolved myoyster1224

    (@myoyster1224)


    4 years, 10 months ago

    Thank you for making the plugin, and I use it very well.
    However, there is a bug in answer.
    I got the answer via “Text Area”.
    But If the letters exceeds about 250 in the answer, it is not submitted,
    and the letters are erased and left the answer blank.
    It seems to be necessary to increase the number of letter that can be stored or to indicate about restrictions.
    In addition, when exporting a CSV file, Korean Language does not seem to be supported. Is there any plan to add it?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author perfectsurvey

    (@perfectsurvey)

    Dear user,
    thanks for the feedback.
    Do you think it could be a solution to limit the writing up to 250 characters?
    Or increase the capacity of the text? For example 1000 characters?

    For the Korean language, see me understand what you mean.
    So we can improve our service.

    Best.
    Perfect Survey Team

    Thread Starter myoyster1224

    (@myoyster1224)

    Thanks for your reply.

    1. I Think that Increasing the capacity of the text 1000 characters is better,
    and typing feedback also need, For example,

    1) During typing, Show the number of remaining characters can type.
    like this => Remaining (456 / 1000 type)

    or

    2) When typing reaches 1000 characters, Pop up the input blocking.

    2.Exporting a CSV file, Korean Characters are broken.
    I saw the description of Plug in like below. but there is no Korean language.

    ——————————————————————————–
    Collect and analyze statistics
    The integrated statistics system will allow you to do an in-depth analysis of the answers given by your customers or visitors. Thanks to the tables and charts, it will be easy to understand.

    Languages included
    de_CH
    de_DE
    es_ES
    fr_CA
    fr_FR
    it_IT
    pl_PL
    pt_BR
    ro_RO
    ru_RU
    sv_SE
    zh_CN

    ===> Can you add Korean Characters?
    ————————————————————————————

    Please comment if you need further explanation.
    Thanks a lot!

    Plugin Author perfectsurvey

    (@perfectsurvey)

    Dear user,
    thank you for contacting us. Your ideas are excellent, can you contact us through support? So we will see to insert the new function in the next release. [email protected]

    Best,
    Perfect Survey Team

    Hello,

    Everything in the plugin is good.

    If you address the concern raised above, it would be very helpful.

    I am about to do a survey via this plugin, but stock at the end due to the word limit.

    Please do address it as soon as you can.

    Please assist with this.

Viewing 4 replies - 1 through 4 (of 4 total)
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