Text blocks not working after update

  • Resolved razapo

    (@razapo)


    6 years, 11 months ago

    Hi this is the second time that i get from dokan a automatic update and its second time that the text fields from my plugins not working. Cant add text anymore and cant view the text that i already had in the text block. Please contact me as soon as possible with a solution. I know that i don`t have a valid licence anymore but this has nothing to do with support. This is a bug in the update. Kind regards

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)

  • Hello @razapo,

    Please accept my apology for this unexpected inconvenience. The issue is occurring in the PRO version. However, we will release an update for the pro version and that will solve the problem. If you deactivate pro then everything will work fine only with Dokan-lite.

    Thread Starter razapo

    (@razapo)

    Thanks for the fast replay. I wait for the update.

    Thank you.

    or just delete the content of wp-content\plugins\dokan-pro\assets\js\dokan-tmc-button.js file and everything will be oky, instead of disable your pro version, gods know when they will release an update it has been 3 days, and you can’t stop your business for 3 days waiting for an update!
    this js file is responsible of showing dokan shortcode in the tinymce text editor and it’s not mandatory you can get and use dokan shortcode from dokan docs.

    • This reply was modified 6 years, 11 months ago by mohamadhegazy. Reason: typo
    Thread Starter razapo

    (@razapo)

    Thanks (-: this solves the problem

    Hello,

    I am really sorry for the trouble you have been through. The issue has been resolved in our latest update Dokan Lite v2.8.1. Please update to V2.8.1 and you will no longer have to deal with the issue.

    Thanks ??

    Thread Starter razapo

    (@razapo)

    Thanks for the update but still same problem. Try the text block in visual composer.

    Hello @razapo,

    Would you please send us an email directly here , we would like to debug if you permit us.

    Thread Starter razapo

    (@razapo)

    The problem is solved after update Dokan Light en Dokan Pro.

    Thank you

Viewing 8 replies - 1 through 8 (of 8 total)
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