Text Formatting Issue on Smartphones

  • Hi,
    Your plugin is very interesting and promising, but unfortunately, I couldn’t use it due to how it appears on smartphones.

    In the screenshot below, I’m using the default template model without any modifications:
    https://www.awesomescreenshot.com/image/51607321?key=07082289dfefb2b0b14e52a77b0deb60

    I managed to make some adjustments to improve it, but the text still has incorrect line breaks. I believe reducing the text size slightly could solve the issue, but even when decreasing the font size in the “Order Summary” block, it remains the same.

    Honestly, I find your plugin better than YayMail. If you can address these adjustments, it will undoubtedly be an unbeatable plugin.

    Thank you.

Viewing 1 replies (of 1 total)

  • Hi,

    Thank you for reaching out and for your kind words about our plugin! We truly appreciate your feedback and the effort you’ve put into sharing the details with us.

    We’ve reviewed the mobile view on our end, and it appears to be displaying correctly. Here’s a screenshot for your reference: [https://nimb.ws/J5hyXO8]. However, we understand that setups can vary, and some configurations might need additional tweaks.

    To address your concerns and assist you better, could you please submit a support ticket here: [https://sparkeditor.com/support/]? This will help us investigate the issue in detail and provide you with a tailored solution as quickly as possible.

    Thank you for your patience, and we’re committed to ensuring the plugin meets your expectations!

    Best regards,
    Akshaya from Spark Editor Support Team.

Viewing 1 replies (of 1 total)
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