Text formatting problem

Hi @ictgo – thanks for the screenshots.

I haven’t been able to replicate the issue on my test site so far. Here’s a screenshot from my computer:

To troubleshoot further, could you please answer all of these questions:

• Are you able to provide a link to your site?
• How did you add the bold and italics formatting to your text? Did you use the formatting toolbar in the block editor as in the screenshot below, or did you add them some other way, and if so, how?

• Do you also have the standalone Gutenberg plugin active? If yes, what version is it?
• What font are you using?
• Do you have that same font installed on your computer?
• What browser/version, and operating system are you using on your computer?
• Is the issue present with all your plugins temporarily deactivated? You can use the Health Check plugin‘s troubleshooting mode for this, which will not change your live site. If the problem goes away, reactivate your plugins one by one (while still in troubleshooting mode) to find the culprit.

Looking forward to your responses. Thanks!

Hi Kathryn,

thanks for you reply. I’ve move to theme twenty twenty two, and now the text formating (yes, I use the the tool bar in the block editor) works fine.

No standalone gutenberg plugin added

The font was Source Serif pro (yes, installed also on my pc)

Google Chrome browser, last edition, on a Win 11 laptop

Thanks for the details.

There have been some issues with Source Serif Pro on Windows machines, reported in Twenty Twenty-Two so I wonder if you were encountering something similar in Twenty Twenty-Three. See this ticket for more info:

https://core.trac.www.ads-software.com/ticket/56332

The text formatting problem I mentioned subsist with theme 2023.

Now that I’ve moved to theme 2022, everything works fine.

• This reply was modified 1 year, 9 months ago by ictgo.

The text formatting problem I mentioned subsist with theme 2023.

Right, I know. The problem you were having in that theme sounded similar to the one with headings in Twenty Twenty-Two that I linked to above.

Since things seem all sorted for you now, I’ll mark this thread as resolved. Cheers!

Yes Kathryn, but please consider that I had to change theme to solve the problem. Escalate my bug report to whom it may concern. Cheers!

I won’t be able to submit a bug report until you’re able to answer the rest of the questions I asked:

• Are you able to provide a link to your site?
• How did you add the bold and italics formatting to your text? Did you use the formatting toolbar in the block editor as in the screenshot below, or did you add them some other way, and if so, how?

• Is the issue present with all your plugins temporarily deactivated? You can use the Health Check plugin‘s troubleshooting mode for this, which will not change your live site. If the problem goes away, reactivate your plugins one by one (while still in troubleshooting mode) to find the culprit.

As well, please try temporarily uninstalling Source Serif Pro on your computer to see if the issue is resolved. If so, we’ll know that the issue is the same as the one reported for Twenty Twenty-Two, and we can provide that information in a separate bug report for TT3.