Text Not Showing Up During Form Entry

  • Resolved mc1969

    (@mc1969)


    5 years, 7 months ago

    I have installed Site Reviews on a site I am building, and added a review form to a page on the site (see link to the page above).

    The review form is contained in a popup on the page which is accessed via the button “LEAVE A REVIEW FOR MING LEE”.

    When I attempt to enter text in the form there are two problems – (a) the cursor does not appear when attempting to type text into a field, and (b) the text does not show up while it is being entered.

    This gives the impression that text entry has been unsuccessful, although it does actually work because the text shows up if moused over after entry is complete.

    I have successfully submitted a couple of dummy reviews, which show up on the page. However I am concerned that the form will be abandoned if the visibility problem is not fixed.

    I don’t think containing the form in a popup is causing the problem, because the same issue occurs when the short code is embedded directly on to the page.

    The latest version of WordPress is installed, and all plugins and the theme are up to date. The PHP version is 7.2.

    I would be grateful for any ideas or comments.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Gemini Labs

    (@geminilabs)

    This is an issue with your theme which has set the font color to white on all form fields.

    To fix this, either adjust your theme’s CSS (file located at: /wp-content/uploads/the7-css/custom.css), or use some custom CSS to change the text color.

    .glsr-field-control {
  color: #000 !important;
}
    Thread Starter mc1969

    (@mc1969)

    Many thanks for your quick response.

    There is actually a theme setting for styling the inbuilt contact form, and I had already set the field entry text colour to white for use on another page.

    It did not occur to me that this would also affect fields in a third party plugin. However it did, and a change back to black did the trick. Problem solved!

    Your help is much appreciated.

Viewing 2 replies - 1 through 2 (of 2 total)
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