• Resolved hoffman352

    (@hoffman352)


    Everything was fine until yesterday. I was able to type an e-mail into the e-mail capture box and the text would appear as I typed it.

    After adding mail chimp as the email manager it stopped working all of a sudden. It’s not working on chrome/safari on desktop or internet/chrome on android

    It’s still working on my other websites. What could the problem be,

    I have tried deleting the plugin and reinstalling but no succcess

    Please help me. I need to show this to a client tomorrow!

    my website is 305holistic.com

    https://www.ads-software.com/plugins/optin-forms/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi hoffman352,

    I have checked out your website and I am able to enter an email in all mentioned browsers. To make sure, I have also tested it in Firefox and all seems to be working ??

    Are your browsers up to date?

    Let me know!

    Thread Starter hoffman352

    (@hoffman352)

    Thank you for your reply! I never got it fixed and tried it from 4 different devices. Luckily I as able to change from form option 1 to form option 4 and it took care of the problem. It also slightly boosted my opt-in rate.

    Long story short it’s fixed for now.

    Thank you for offering such a great plug-in for free.

    We’ll pay extra attention to form1 and see whether there are things we can improve! Glad you were able to fix it and boost your opt-in rate in the process ??

Viewing 3 replies - 1 through 3 (of 3 total)
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