text on shopping page

Can you show us what you’ve already tried within the editor?

I recommend https://snipboard.io for sharing screenshots – please follow the instructions on the page, then paste the URL in this chat.

Hi @teachermark,

We’ve not heard back from you and I was just checking if you had a chance to take screenshots, so we can try to figure out the issue.

Kindly let us know.

Still nothing that helps me, this topic can be leaved open.

I did tried nothing, cause it did not work. I thought it will work in de wordpress page editor. But no matter what I did there, I did not get a text on top of the page.

So that did nothing for me, so now I am stuck and asking of somebody know why or knows an other tool.

Kind regards,

Mark

Thanks for getting back.

Normal case: When I add some text to the shop page on my test site, this is how it appears on the front end:

Adding text on the editor

Link to image: https://snipboard.io/iApWae.jpg

How it’s displayed

Link to image: https://snipboard.io/x1uPyD.jpg

On your end, it could be a plugin/theme conflict causing the text you add via the editor not to display.
For instance, you can check this thread where a plugin conflict was preventing the user’s text from being displayed: https://www.ads-software.com/support/topic/add-text-field-to-shop-page/

In such a case, I would recommend doing a conflict test to identify the cause of the issue. Here is the conflict test guide: https://docs.woocommerce.com/document/how-to-test-for-conflicts/

Keep us posted on what you find.
Thanks.

We’ve not seen any activity on this thread for a while, so I’m marking this thread as resolved.

Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

Cheers!