Was it working and then it stopped? Or has it always shown up like that?
Here’s what’s technically happening: the CSS file which styles the click to tweet boxes is not being loaded correctly. This is likely the result of a plugin or theme incompatibility.
The file should be here: https://jewelsbytrish.com/wp-content/plugins/better-click-to-tweet/assets/css/styles.css
The first step is to make sure that file is actually there. Navigate via SFTP to that folder on your server (wp-content/plugins/better-click-to-tweet/assets/css/ ) and make sure there is a file there named styles.css.
If there is not, you need to re-download my plugin from here and unzip it. Then, navigate to the assets/css/ folder and upload that css file to your site.
If that doesn’t fix it, you’ve got a theme or plugin incompatibility. You’ll need to disable all plugins and see if that fixes it. If it does, reenable them one at a time until something breaks. Whichever plugin you just activated is where the incompatibility lives.
In case you are curious, I just wrote a post about why this troubleshooting advice is the quickest.
Once we pinpoint where the incompatibility is, we’ll be able to fix it. Thanks!
